EAC mobile App vs MyPrimetel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EAC mobile App
This official application provides information on electricity services, including news, customer service locations, and electric car charging stations. Customers can manage bills, view consumption history, and estimate appliance costs. Network users can report issues and submit meter readings.
- News and announcements
- Customer service center locations
- Electric car charging station finder
- Bill payment and history
- Energy consumption calculator
- Report network issues
- Submit meter readings
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Official application of the Electricity Authority of Cyprus. The Cyprus Electricity Authority has redesigned the EAC Mob App in accordance to the EAC’s Operational Unbundling. The new application is functionally separated into the following categories: 1. The "EAC" 2. The «Supply» and 3. The "Distribution". By selecting "EAC", the user of the application can be informed about all the News and Announcements and Press Releases of the EAC, find on the map of Cyprus the locations of the EAC Customer Service Centers, the relevant contact telephones and their working hours as well as the electric car charging stations (e-charge). The users, who are also customers of EAC Supply, by selecting "Supply" and after Sign In, can access their bill, pay them electronically, see their consumption history, request to receive the bill via email and access the reporting histories they have submitted. Also through the Energy Calculator users can estimate the cost of use of various electrical appliances depending on the power of the device and the time of use. By selecting "Distribution", all Network users can be informed of Scheduled interruptions and / or Faults by District, report an incident for street lighting problems, tree pruning or other Network problem and submit their meter reading. Have a Good app navigation!
MyPrimetel
Manage your mobile, internet, and TV services, including checking balances, paying bills, and changing Wi-Fi settings. It also offers useful tools like Name Day notifications and a QR contact card, plus instant access to new offers.
- Check account balance
- View and pay bills
- Manage Wi-Fi settings
- eSIM transfer and conversion
- Set spending limits
- Top-up services
- Find local services
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Manage your account and services Internet | Mobile | TV: - Check your balance (data, minutes, sms) - View and pay your bill - Change your Wi-Fi name and password - Transfer your eSIM to your new device - Convert your SIM to an eSIM - Manage your monthly Spending Limit - Change your payment method - Top-up easily and securely Useful tools: - Receive Name Day notifications - Find on-call pharmacies, green points and petrol stations - Create your personal QR contact card Instant application: - Be the first to learn about the new Primetel offers - Apply online quickly and easily through the app
Screenshots
Verdict
The clearest difference is rating: MyPrimetel at 2.0 against EAC mobile App's 1.0. MyPrimetel also leads on update cadence (monthly vs every 8 months) and ratings volume (9 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyPrimetel holds the better App Store score, 2.0 against 1.0. That said, the two scores are not equally well evidenced: MyPrimetel has 9 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 17% of EAC mobile App's written reviews are positive against 22% of MyPrimetel's.
EAC mobile App ships an update every 8 months, MyPrimetel monthly. The most recent releases landed on October 2, 2026 and October 15, 2026 respectively.
| Parameter | EAC mobile App | MyPrimetel |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 2.0 (9 ratings) — better |
| Positive reviews | 16.7% of reviews | 22.2% of reviews — better |
| Number of ratings | 1 | 9 — better |
| Update frequency | Every 8 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 8 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Electricity Authority of Cyprus | PrimeTel |
Customer experience
EAC mobile App
MyPrimetel
In-app purchases
EAC mobile App
No in-app purchases
MyPrimetel
No in-app purchases






