SMS By KeyTech vs RateMe KW

S.M.S by KeyTech is a mobile application designed for three types of users: Property/Facility Management, Occupants of the property, and Members of staff working at the property. Management and operations staff use S.M.S to run the day-to-day security and administration of the property: Broadcast Alerts – send important community-wide alert messages to all occupants Complaints – review and respond to complaints submitted by tenants Community Chat – communicate directly with occupants of the property Feedback – view feedback submitted by tenants about the property Emergency Support – respond to emergency calls raised by occupants Requests – review and process tenant requests such as fit-out and vacate notices Incident Reporting – log and track security incidents on site Patrolling – manage and record security patrol routes and checkpoints Occupancy Management – manage occupant records, companies, and documentation for the property Person of Interest – review messages left by tenants for their visitors Document & Vehicle Updates – review and approve updated tenancy agreements, identification documents, and vehicle registrations submitted by tenants OCCUPANT Occupants use S.M.S while at the property for: Broadcast Messages – receive important alert messages concerning their multi-communal property Complaints – submit any type of complaint about the property from home Feedback – leave feedback comments about the property management Emergency Support – call for security assistance when needed Vacate Request – notify management of the intention to leave the property Update Tenancy Agreement – renew or update a tenancy agreement from the app when it expires Update Vehicle Registration – add or update vehicle registration details to use the parking area Update Identification – update identification details when requested by facility management Person of Interest – leave a message for visitors, to be relayed by the property management when they arrive MEMBER (STAFF) Security officers and other staff members working at the property use S.M.S for: Check In/Out – check in and out of duty with location and time recorded automatically Member Chat – communicate directly with colleagues and management Work Calendar – view shift schedules and monthly attendance summaries Requests – submit requests such as time off or schedule changes to management

Employee Rating Solution Our system delivers the most precise quantitative measurement, utilizing over 1,000 market survey results per person annually. Quick Employee Feedback Collect customer feedback instantly through a simple card tap (NFC) or QR code scan. Customers can rate employees in seconds, making the process fast and hassle-free. Detailed Employee Insights: Track employee performance with clear and organized feedback data, helping you identify top performers and areas for improvement. Secure and Reliable Ensure accurate feedback by using secure, one-time QR codes that prevent false ratings and protect your business’s integrity. Easy to Use The system is user-friendly, designed for both customers and employees with minimal steps required for smooth operation.