ACF Feedback App vs Ovation
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ACF Feedback App
This application integrates with ACF Technologies systems to gather customer feedback on their visit experience. It provides a streamlined way to collect valuable insights directly from customers.
- Customer feedback collection
- Integration with ACF Technologies systems
- Streamlined experience capture
- Insight gathering
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This App is meant to work with ACF Technologies systems to collect customer feedback in regards to their experience with their visit.
Ovation
This platform streamlines guest feedback for restaurants using a quick SMS survey. It integrates with ordering systems to help resolve issues in real-time, encourage positive reviews, and uncover insights for business improvement.
- SMS-based guest surveys
- Digital Table Touch™
- Frictionless integrations
- Real-time issue resolution
- Drive 5-star reviews
- Gain business insights
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Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a 2-question SMS-based survey as a Digital Table Touch™ that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue.
Screenshots
Verdict
The clearest difference is update cadence: Ovation at every 5 weeks against ACF Feedback App's every 24 months. Ovation also leads on ratings volume (11 vs 3). ACF Feedback App's advantage is rating (5.0 vs 4.6) and iOS requirement (8.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ACF Feedback App holds the better App Store score, 5.0 against 4.6. Both are backed by a comparable volume of ratings — 3 and 11 respectively.
ACF Feedback App ships an update every 24 months, Ovation every 5 weeks. The most recent releases landed on June 1, 2026 and September 26, 2026 respectively.
| Parameter | ACF Feedback App | Ovation |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 4.6 (11 ratings) |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 3 | 11 — better |
| Update frequency | Every 24 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 8.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 32 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | ACF Technologies, Inc | Ovation Up, LLC |
Customer experience
ACF Feedback App
Ovation
In-app purchases
ACF Feedback App
No in-app purchases
Ovation
No in-app purchases
Questions
Is ACF Feedback App free?
Is Ovation free?
Which has better reviews, ACF Feedback App or Ovation?
Do ACF Feedback App or Ovation have ads?
Which is updated more often, ACF Feedback App or Ovation?
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