UNICUM Direct Service vs BWT Pool Manager

UNICUM motors and electronic boxes are used to control pool covers. Placed by nature in a difficult environment (humidity, heat, electromagnetic disturbances, etc.), they are manufactured with special care. UNICUM has created this mobile application to make easier for pool cover owners, manufacturers and installers to manage the installed base, giving them access any time, anywhere, to the technical and historical data of the UNICUM devices that have been delivered. After creating a user account, the application gives access to the individual quality certificate of the motor, which is generated after the test at the end of the production line for each UNICUM motor. This certificate shall include, in particular, the technical data collected individually during the tests carried out on that occasion, and which shall be used as evidence in the event of a need for subsequent expertise. Through the application, the user account also gives direct access to the database of motors technical documentation, by offering the download of the related files (plans, installation procedure, and troubleshooting advice) for each of them. The application also makes it possible to manage after-sales service request procedures by generating an online after-sales "ticket" for an engine declared defective. This ticket will then make it possible to ensure the follow-up of the product and the traceability of its file if it must be returned to UNICUM for expertise and repair. The display of the individual quality certificate or the creation of a service ticket is carried out, either by direct manual entry of the serial number of the related motor, or by scanning the QR code (when the related UNICUM motor is equipped with it). Thanks to the dedicated QR code reader which is directly integrated into it, the UNICUM application works fully by itself There is therefore no need to download or install any additional modules or applications to make it fully functional.

Expressly designed for the final users, BWT Pool Manager is an intuitive APP that grants users quick and easy access to their own BWT devices installed in the swimming pool application, to visualize at a glance the health condition of their installation and to have access to relevant parameters at a swipe, also giving some limited control functions. Intuitive icons show immediately the current situation of the plant, with an upward thumb if everything is going well, a downward thumbs if some parameter is out of the admitted range and a wrench if it’s the case to call technical service. Depending on the applications, different parameters are used to evaluate the health status of the installation and to give the right advices to the users. The APP also offer some limited control actions, such as starting or pausing the dosing system or, in some case, switching to a different dosing program, but is thought to let the final user to operate in total safety, without giving him the possibility to change, by mistake, critical parameters of the devices, whose management is left to technicians. Features • 24/7 monitoring of you plant • Health status monitoring guarantees its safe operation • Receive notifications when one chemical is running out • Identify issues immediately with fault alarms notifications • Able to monitor more installations • No technical knowledge required • Safe operations: critical parameters can’t be changed • One single app, to monitor different kind of devices