GoToAssist Support vs Syncx Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GoToAssist Support
This app enables trusted support agents to remotely access and troubleshoot your mobile device. Share your screen live and communicate via chat to resolve technical issues efficiently.
- Remote screen sharing
- Live chat with support agent
- Troubleshoot device issues
- Connect with support key
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!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !! The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device. How to Use: 1. Install the app on your mobile device. 2. Launch the app. 3. Enter the Support Key given to you by your support agent. 4. Allow your trusted agent to connect to your device. Features: Share your screen live with your support agent. Your support agent can perform the following actions: Instantly start a chat with you. View the screen of your device.
Syncx Mobile
Access and manage your Syncx system resources directly from your mobile device. This application puts the power of the Syncx system conveniently in your hand, allowing for on-the-go access to essential tools and information.
- Mobile access to Syncx system
- Carry all Syncx resources
- On-the-go system management
- Recruiting tool
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Access the Syncx system from your mobile device. Carry every resource in the Syncx system in your hand.
Screenshots
Verdict
The clearest difference is rating: Syncx Mobile at 3.0 against GoToAssist Support's 2.5. GoToAssist Support's advantage is ratings volume (38 vs 2) and review sentiment (9% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Syncx Mobile holds the better App Store score, 3.0 against 2.5. That said, the two scores are not equally well evidenced: GoToAssist Support has 38 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 9% of GoToAssist Support's written reviews are positive against 0% of Syncx Mobile's, so the app with the better star average is not the one people write more warmly about.
GoToAssist Support ships an update every 2 months, Syncx Mobile every 6 weeks. The most recent releases landed on October 25, 2026 and October 22, 2026 respectively.
| Parameter | GoToAssist Support | Syncx Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (38 ratings) | 3.0 (2 ratings) — better |
| Positive reviews | 9.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 38 — better | 2 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 70 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | GoTo Group, Inc. | Syncx LLC. |
Customer experience
GoToAssist Support
Syncx Mobile
In-app purchases
GoToAssist Support
No in-app purchases
Syncx Mobile
No in-app purchases
