Comparison

Police DTS vs NBConnected

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Police DTS

This secure, cloud-based system helps police agencies efficiently manage details and overtime. It automates assignment delegation based on eligibility and seniority, significantly reducing administrative overhead and freeing up officers for public safety.

Highlights
  • Secure cloud-based system
  • Automated detail and overtime delegation
  • Eligibility and seniority-based assignments
  • Reduces administrative overhead
  • Mobile-friendly access
  • Customizable to department policies
Features
Read full description

The Detail Tracking System ™ is an American Made, Secure, Cloud-Based System for Police Agencies to manage the incredible task of DETAILS and OVERTIME, disbursement in an efficient, and transparent manner. Our system uses the latest in security technology and is mobile friendly from anywhere and from any device that has internet availability! There are no servers or infrastructure for you to buy! This is a fully secure cloud based system, just like online banking! We guarantee that this system will reduce your administration overhead by at least 50 to 80% The “Detail Tracking System” owned by SYSTEMWORKS, LLC is an American made Cloud Application product. Our company is based in the state of Massachusetts and have customers nationwide. The Police Detail Tracking System is extremely unique because it encompasses a one of a kind Embedded Proprietary Automated Algorithm also known as the “Internal Engine” This feature will save departments over 10 fold the amount of time it takes to disburse details and overtime. The OIC no longer has to call individual officers because the internal engine reaches out to the officers to delegate the assignments based on their eligibility hours and seniority. The “Internal Engine” is customized for the department to meet their Union CBA and or Department Policies and in the background, runs every 60 seconds as a system heartbeat providing an artificial intelligence to execute these laborious tasks. One of our goals is to assist departments in reducing the huge administrative overhead of detail and overtime delegation along with vendor billing for a fraction of the cost currently being exhausted in a secure, transparent and accurate manner. In addition, the time saved by the department can free up officers in charge, making them more available to the needs of public safety and less on the shuffling of paperwork and phone calls. SYSTEMWORKS, LLC is a Massachusetts company committed to provide a unique implementation of our automated award engine unlike anything that exists therefore, we have not established a formal dealer network and SystemWorks, LLC is the ultimate sole source for the Detail Tracking System product line. ​

About

NBConnected

Report non-emergency city issues like potholes, graffiti, or trash pickup requests. Track the status of your submitted requests and view others across the city.

Highlights
  • Report non-emergency city issues
  • Submit requests for potholes, graffiti, trash, tree trim
  • Track request status
  • View city-wide requests
  • Integrates with city work order system
Read full description

The New Bedford 311 app, also known as NB Connected allows residents and visitors to report non-emergency issues to the city, such as potholes, graffiti, trash, and tree trim requests. Reports are automatically entered into the City’s work order system and allow users to track their request as well as other requests throughout the City.

Screenshots

Police DTS3 screens
NBConnected4 screens

Verdict

The call

The clearest difference is ads: Police DTS at none against NBConnected's shown. Police DTS also leads on ratings volume (34 vs 2) and monetization model (free vs ad-supported). NBConnected's advantage is rating (3.0 vs 2.8). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NBConnected holds the better App Store score, 3.0 against 2.8. That said, the two scores are not equally well evidenced: Police DTS has 34 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Police DTS ships an update every 6 months, NBConnected every 4 months. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.

Scorecard5 real differences · 5 level
Police DTS versus NBConnected: the parameters behind the verdict, then further details
ParameterPolice DTSNBConnected
PriceFreeFree
Rating2.8 (34 ratings)3.0 (2 ratings) — better
Positive reviews20.0% of reviews—
Number of ratings34 — better2
Update frequencyEvery 6 monthsEvery 4 months — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS10.0 — better12.0
Further details — not scored
Size50 MB29 MB
Age rating4+4+
DeveloperSystemWorks, LLCCity of New Bedford

Customer experience

Police DTS

All ratings29 ratings
Positive34.5%
Neutral20.7%
Negative44.8%
Written reviews10 reviews
Positive20.0%
Neutral20.0%
Negative60.0%

NBConnected

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Police DTS

No in-app purchases

None

NBConnected

No in-app purchases

Questions

Is Police DTS free?
Police DTS is free to download, with no in-app purchases.
Is NBConnected free?
NBConnected is free to download, with no in-app purchases.
Which has better reviews, Police DTS or NBConnected?
NBConnected is rated higher. Police DTS averages 2.8 out of 5 from 34 ratings, while NBConnected averages 3.0 from 2 ratings.
Do Police DTS or NBConnected have ads?
NBConnected shows ads; Police DTS does not.
Which is updated more often, Police DTS or NBConnected?
Police DTS ships an update every 6 months, and NBConnected every 4 months. Most recently, Police DTS was updated on October 24, 2026 and NBConnected on October 20, 2026.

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