Police DTS vs NBConnected
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Police DTS
This secure, cloud-based system helps police agencies efficiently manage details and overtime. It automates assignment delegation based on eligibility and seniority, significantly reducing administrative overhead and freeing up officers for public safety.
- Secure cloud-based system
- Automated detail and overtime delegation
- Eligibility and seniority-based assignments
- Reduces administrative overhead
- Mobile-friendly access
- Customizable to department policies
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The Detail Tracking System ™ is an American Made, Secure, Cloud-Based System for Police Agencies to manage the incredible task of DETAILS and OVERTIME, disbursement in an efficient, and transparent manner. Our system uses the latest in security technology and is mobile friendly from anywhere and from any device that has internet availability! There are no servers or infrastructure for you to buy! This is a fully secure cloud based system, just like online banking! We guarantee that this system will reduce your administration overhead by at least 50 to 80% The “Detail Tracking System” owned by SYSTEMWORKS, LLC is an American made Cloud Application product. Our company is based in the state of Massachusetts and have customers nationwide. The Police Detail Tracking System is extremely unique because it encompasses a one of a kind Embedded Proprietary Automated Algorithm also known as the “Internal Engine” This feature will save departments over 10 fold the amount of time it takes to disburse details and overtime. The OIC no longer has to call individual officers because the internal engine reaches out to the officers to delegate the assignments based on their eligibility hours and seniority. The “Internal Engine” is customized for the department to meet their Union CBA and or Department Policies and in the background, runs every 60 seconds as a system heartbeat providing an artificial intelligence to execute these laborious tasks. One of our goals is to assist departments in reducing the huge administrative overhead of detail and overtime delegation along with vendor billing for a fraction of the cost currently being exhausted in a secure, transparent and accurate manner. In addition, the time saved by the department can free up officers in charge, making them more available to the needs of public safety and less on the shuffling of paperwork and phone calls. SYSTEMWORKS, LLC is a Massachusetts company committed to provide a unique implementation of our automated award engine unlike anything that exists therefore, we have not established a formal dealer network and SystemWorks, LLC is the ultimate sole source for the Detail Tracking System product line.
NBConnected
Report non-emergency city issues like potholes, graffiti, or trash pickup requests. Track the status of your submitted requests and view others across the city.
- Report non-emergency city issues
- Submit requests for potholes, graffiti, trash, tree trim
- Track request status
- View city-wide requests
- Integrates with city work order system
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The New Bedford 311 app, also known as NB Connected allows residents and visitors to report non-emergency issues to the city, such as potholes, graffiti, trash, and tree trim requests. Reports are automatically entered into the City’s work order system and allow users to track their request as well as other requests throughout the City.
Screenshots
Verdict
The clearest difference is ads: Police DTS at none against NBConnected's shown. Police DTS also leads on ratings volume (34 vs 2) and monetization model (free vs ad-supported). NBConnected's advantage is rating (3.0 vs 2.8). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NBConnected holds the better App Store score, 3.0 against 2.8. That said, the two scores are not equally well evidenced: Police DTS has 34 ratings behind it against 2, so its average is the more settled of the two.
Police DTS ships an update every 6 months, NBConnected every 4 months. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.
| Parameter | Police DTS | NBConnected |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (34 ratings) | 3.0 (2 ratings) — better |
| Positive reviews | 20.0% of reviews | — |
| Number of ratings | 34 — better | 2 |
| Update frequency | Every 6 months | Every 4 months — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 10.0 — better | 12.0 |
| Further details — not scored | ||
| Size | 50 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | SystemWorks, LLC | City of New Bedford |
Customer experience
Police DTS
NBConnected
In-app purchases
Police DTS
No in-app purchases
NBConnected
No in-app purchases









