NEMT Pro vs NEMT Dispatch Customer

NEMT Pro application is a part of NEMT Platform's suite of applications designed specifically to cater to the needs of Non Emergency Medical Transport Services providers. With our proprietary backend system compatible with major brokers like Medicaid, Southeastern, LogistTics and others, this comprehensive application allows the drivers of these provider companies to run their operations smoothly while collecting important data at appropriate points during the operations. This application acts as a front end to our bespoke backend system that is designed specifically to schedule, assign and track different trips from these multiple broker companies to their drivers. Here are some of the major features of the system; *Increasing Productivity Achieve more productivity with our NEMT Pro application. Robust dispatch & scheduling software ensures less time is required for booking, billing and eligibility. Web-based dispatch & scheduling application can be used in connection with our iOS application. Several key web-based system features like trip routing between drivers, on-the-fly assignments has also been integrated into the application. *Reducing Costs NEMT Pro application enables more efficient vehicle and driver deployment and reduces overall operational costs. The application is used to gather geo-location data using phone's built in gps, gather odometer reading at specific points to be used in billing later on. *Better Service Increase the reliability and flexibility of your NEMT service. With up-to-minute information about trips assignment and operational updates from the central dispatch system, you can view detailed information, including special needs of patients, all at the comfort of your mobile device. *Back office services Dedicated call center for Virtual Dispatching, preemptive member calling, driver and vehicle management and broker billing ********************************************************************************************************* In case you have any questions or issues with the application, please feel free to reach out to us at info@nemtplatform.com

The NEMT Cloud Dispatch Customer App is designed to enhance the passenger experience for non-emergency medical transportation services. Built with convenience and efficiency, the app empowers users to manage their transportation needs seamlessly. Whether tracking your driver in real-time, scheduling one-way or multi-stop trips, or reviewing trip history, the app ensures you stay informed and in control. Its user-friendly interface, secure login, and instant notifications make navigating transportation services effortless and stress-free. Passengers can easily update their profiles, manage upcoming trips, and handle support cases, ensuring a smooth and reliable service experience every time. Key Features of the NEMT Customer App: 1: Login The app offers a secure login system, allowing users to access all features safely. Once registered, NEMT customers can easily log in and manage their transportation needs. Forget Password If your NEMT customers forget their passwords, they can be recovered instantly. The app includes a simple and efficient password recovery system, ensuring you can regain access quickly without any hassle. 2: Driver Tracking Keep your customers informed with real-time driver tracking. Know exactly when your driver will arrive, and monitor their journey to your location for convenience and peace of mind. 3: Real-Time Notifications Receive instant updates about trip status, driver arrival, or any changes to your schedule. This ensures you're always in the loop and can plan your day effectively. 4: Cases The app makes it easy to handle support-related issues. You can open new cases or track the progress and closure of existing ones, ensuring any concerns are addressed promptly. 5: Update Profile NEMT Customers can update their profiles by modifying personal details, contact information, or preferences. A personalized experience is just a few taps away. 6: Trip Listing View all scheduled trips at a glance. The app categorizes trips clearly, making it easy to manage multiple bookings without confusion. 7: Add Request Quickly request non-emergency transportation, whether for a one-way trip or up to four stops. The app's flexibility accommodates passenger needs, ensuring you get the required service. 8: Upcoming Trips Never miss a ride with the upcoming trips feature. Quickly check all your scheduled rides and make necessary adjustments if needed. 7: Trip History You can access a detailed record of all completed trips. This feature is perfect for reviewing past journeys or for reference in billing or reporting. 9: Request History Manage all previous ride requests efficiently. View details of your earlier bookings to track patterns, verify information, or plan future rides. The NEMT Customer App simplifies transportation management, making it easy for users to stay organized, informed, and connected to their needed services. If you have any questions or issues with the Application, please feel free to contact us at info@nemtclouddispatch.com