AFSPlus vs Store by Urbanise

Alchemy Field Service is an app-based Mobile Field Service solution, cloud-based and linked to a structured backend. Your data is always accessible. If you need, we can even capture additional data that your current business system cannot. Alchemy Field Service is a unique combination of a standard, core solution with the ability to add and remove customised plugins. Use our core product out of the box, or have us create plugins to fill specific business needs and give you a competitive edge. We’ll make sure you implement the best solution for your business, with everything you need for end-to-end deployment success. We’ll work with any third party ERP vendors and we don’t leave you to pick up any messy pieces. A subscription and login to the AFS system us required in order to use the app.

Used by customers of service providers and facility managers or site supervisors to raise service requests from a catalog of online services. The application allows customers to raise support and service requests, orders and callouts. They can view their raised requests, interact with the operations team and manage their account for paid services.