DisasterCare vs DocGo

** This app is not for emergencies or rescue. If you are in a medical emergency or need to be relocated due to disaster conditions, please dial 911. ** If you have been affected by a disaster, you’re not alone. For selected events and states, American Well has brought together doctors and/or therapists that can provide visits at no charge, for you and your family. If you have access to a smartphone, tablet or computer with Internet access, you can have a telemedicine, medical visit and get prescriptions when necessary. We’re here for you, with 24/7 doctor visits and scheduled therapy visits available. Telemedicine can be an extremely useful option as the first step of care in disasters. In the event of a natural disaster, having a visit online may be the safest, most convenient and affordable option. This app can be used for a variety of natural disasters including, but not limited to: • Hurricanes • Tornadoes • Earthquakes • Wildfires • Mudslides • Other dangerous weather/storms If you are currently in need of help or relief in a disaster that is not on this list, please email support@americanwell.com to request help. To get started: 1. Download the app 2. Choose Medical or Counseling Services 3. Choose your provider Our experienced clinicians can provide the care you need, whenever you need it most: • Urgent Care: sinus & respiratory infections, sore throat, diarrhea, water borne illness, cold/flu, rashes, strep throat, urinary tract infections, pink eye, bronchitis, pneumonia, asthma • Therapy: depression & anxiety, PTSD, panic attacks, bereavement, trauma, stress, sleep disorders • Bridge prescription refills (we do not prescribe controlled substances) If you have any questions, please email our support team at support@americanwell.com. * Please note that assistance is currently limited to the United States and does not include the cost of medication.* If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

URGENT CARE IN-HOME VISITS Avoid crowded waiting rooms and get treated today with DocGo. Our licensed clinicians provide same-day visits to treat many illnesses and injuries just like an urgent care center, but in the comfort of your home. Most major insurance is accepted and we have affordable self-pay rates. Experience the difference and let care come to you with DocGo. Current Service Areas: New York City including Manhattan, Brooklyn, and Queens Nassau County and parts of Long Island Central and Northern New Jersey What We Treat: We see adults and children 6 months and older for a wide range of symptoms and conditions. COMMON SYMPTOMS & CONDITIONS WE TREAT - Cold and flu - Sore throat and Strep - Fever - Cough - Congestion or sinus pain (sinusitis) - Itchy or red eyes (pink eye) - Gastrointestinal (stomach) pain or cramps - Nausea or vomiting - Diarrhea - Constipation - Respiratory infections testing and treatment - COVID-19 testing including Rapid Antigen and PCR (NAAT / Nucleic Acid Amplification Test) for travel - Heartburn / acid reflux - Seasonal allergies / hay fever - Skin rashes - Headaches and migraines - Cuts, scrapes, and minor injuries - Sprains and sports injuries - UTI / painful urination - Yeast infections - Dehydration WE ALSO DO EXAMS - Medical Clearance Exams - School, Sports and Camp Physicals - Pre-operative Screenings FAQs How does DocGo work? DocGo is a new way to get care on your terms. Unlike traditional telehealth services, we can actually come to you to treat a wide range of symptoms and illnesses. When you request a visit, we may recommend a telehealth visit based on your symptoms and provider availability. You can always request an at home visit if you are in our service area. For more information, you can visit our website at docgo.com/for-patients Who can you treat? DocGo provides non-emergency medical care to patients 6 months and older. Who are DocGo Clinicians? All Clinicians are licensed medical professionals. All visits are conducted by an Advanced Practitioner (an NP, PA, MD, or DO). How much does it cost to be treated? The amount that you will be responsible for is determined by your insurance plan. Typically, DocGo patients pay a similar or lower amount than they would for walk-in Urgent Care. If you do not have insurance or are out of network, we charge a flat rate of $199 for house calls and $69 for telehealth visits. In this case, we provide documentation you may use to submit for insurance reimbursement on your own. GET IN TOUCH - Phone and Text: 844-44DOCGO (1-844-443-6246) - Email: patientsupport@docgo.com - Web: https://docgo.com/for-patients