Comparison

TeamViewer Assist AR (Pilot) vs Trackwalk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TeamViewer Assist AR (Pilot)

Receive remote assistance for equipment and infrastructure issues by sharing your camera feed. Experts can see your view and use 3D annotations to guide you. Create video tutorials to share knowledge and simplify troubleshooting.

Highlights
  • Remote camera sharing
  • Real-time video streaming
  • HD VoIP
  • 3D annotations
  • Video tutorial creation
  • High security standards
Read full description

Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues. • Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it. • Receive real-time service and support from your remote experts • Your experts see what you see and annotate with 3D markers that stick to real-world objects • You can even share your knowledge by creating video tutorials for training purposes Key Features: • Remote camera sharing and real-time video streaming • HD VoIP • 3D annotations • Highest security standards: 256 Bit AES session encoding, 2048 Bit RSA key exchange • Plus so much more… TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians. Information on Mandatory Access ● Camera: Necessary to generate video feed on the app Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access.

About

Trackwalk

Features
Read full description

An all-new mobile app for the people who run circuits - ops teams, maintenance crews and marshals. It replaces the WhatsApp threads and the spreadsheets, so the system remembers instead of anyone having to. Point your phone, say what you see, and it's a tracked job. Say it. It's a job. Action, inspection or incident — point your phone and describe it: where, what, the issue, who owns it, how urgent. AI writes it up, asset and priority filled in from what you said and where you're standing. One tap to confirm. Photo evidence, a clean write-up, the transcript alongside it. Check it, tap once, logged. Assign to teams & individuals Whoever's on shift or nearest picks it up and owns it. No more chasing. 63 metres. 124 metres. Exact. Every asset and action shows live distance from wherever you're standing. Find it, log against it, move on. Scheduled, so it can't be forgotten. Marshal posts, extinguishers, barriers, pre-race checks: checklists and maintenance all smart scheduled, so nothing can be forgotten. One walk. One report. Every observation - video, location, timestamp - gathered into a published report. Verify each finding; follow it through to the action it raised. TrackWalk. Sharper operations. Safer circuits.

Screenshots

TeamViewer Assist AR (Pilot)4 screens
Trackwalk4 screens

Verdict

The call

The clearest difference is iOS requirement: Trackwalk at 15.0 against TeamViewer Assist AR (Pilot)'s 17.7. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TeamViewer Assist AR (Pilot) ships an update monthly, Trackwalk every 6 weeks. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

Scorecard1 real difference · 9 level
TeamViewer Assist AR (Pilot) versus Trackwalk: the parameters behind the verdict, then further details
ParameterTeamViewer Assist AR (Pilot)Trackwalk
PriceFreeFree
Rating4.3 (82 ratings) — better—
Positive reviews32.5% of reviews—
Number of ratings82 — better—
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.715.0 — better
Further details — not scored
Size76 MB486 MB
Age rating4+4+
DeveloperTeamViewer Germany GmbHRRR Pavement solutions (r3)

In-app purchases

None

TeamViewer Assist AR (Pilot)

No in-app purchases

None

Trackwalk

No in-app purchases

Questions

Is TeamViewer Assist AR (Pilot) free?
TeamViewer Assist AR (Pilot) is free to download, with no in-app purchases.
Is Trackwalk free?
Trackwalk is free to download, with no in-app purchases.
Do TeamViewer Assist AR (Pilot) or Trackwalk have ads?
Neither TeamViewer Assist AR (Pilot) nor Trackwalk shows ads.
Which is updated more often, TeamViewer Assist AR (Pilot) or Trackwalk?
TeamViewer Assist AR (Pilot) ships an update monthly, and Trackwalk every 6 weeks. Most recently, TeamViewer Assist AR (Pilot) was updated on November 2, 2026 and Trackwalk on November 4, 2026.

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