FTQ Lab vs MOOVME

The purpose of the FTQ Lab app is to cover special use cases that are not addressed by our flagship product: FAIRTIQ app. IMPORTANT The configuration and available feature set can differ when using the FTQ Lab app. You must be in possession of an activation code in order to complete the registration process. If you don't have an activation code and haven't been instructed to download the FTQ Lab app then you should download the FAIRTIQ app instead. Furthermore, the activation code configures the app with a tailor-made setup. The configuration depends on the activation code used. It’s possible, for example, to use a FTQ Lab setup where purchasing valid travel tickets is not possible, and you, therefore, would need to purchase a separate ticket to be authorised to travel. Please check the specific terms & conditions and in-app information that are provided for each setup OVERVIEW With FTQ Lab, it doesn't matter how many stops you make along the way, or if you change between trains, buses and trams. With FTQ Lab there are no hassles, no complications, just smooth and easy travel! HOW IT WORKS The first step of the registration process requires an activation code. This activation code defines the geographical area where you can travel in and the corresponding configuration. Once you have registered, you are ready to travel with the FTQ Lab app! Shortly before boarding a vehicle, such as a train, bus, tram or boat, simply swipe the "Start" button in the FTQ Lab app. Your final destination does not need to be entered. Once you have arrived at your destination, swipe the "Stop" button in FTQ Lab. The optimised cost for your trip, if applicable, is then displayed in the app. Should you ever forget to check-out, we will remind you. If there is a ticket inspection, just open the app and click on “View Ticket”. Please check the specific terms & conditions and in-app information that are provided for each FTQ Lab setup. WOULD YOU LIKE TO KNOW MORE? Our support team is at your disposal to answer any questions, offer advice and provide further information. Contact us at feedback@fairtiq.com.

With MOOVME, the free app for timetable information and ticket purchasing, you can get to your destination quickly and reliably. Whether by train, S-Bahn, tram or bus—you will receive real-time information about current departure times and short-term schedule changes. You can buy the right ticket for your connection conveniently and securely with your smartphone via direct debit, Visa or Mastercard, Google Pay and Apple Pay as well as PayPal. Alternatively, MOOVME offers you the CheckIn-function in the MDV area: With a swipe, the trip is automatically recognized and the cheapest available price is calculated. Are you curious about what MOOVME has to offer? Functions: • Filter for fully accessible journeys • CheckIn-function for the MDV area (as of now: in Halle (Saale) with the distance-based fare) • Fare advice & ticket purchase for the whole of Saxony • Ticket purchase via direct debit, Visa or Mastercard, Google Pay and Apple Pay as well as PayPal • Timetable information in real time • Display your Deutschlandticket in the app • weekly and monthly tickets for the MDV-area • Stop finder • Incident reports • Store connection information as a calendar entry on the smartphone • Create & save favorites • Help chat • RufBus-booking for selected Areas Just travel and save – with the distance-based fare in Halle (Saale) With the distance-based fare, you only pay for the actual distance between your starting point and destination, regardless of fixed fare zones. The fare consists of a base price and the distance traveled in kilometers as the crow flies, which is why the final amount can sometimes be odd. Your advantage: In most cases, this is the cheaper option. With MOOVME you always get where you want to go: New in town? The optional route saving ensures that you always know exactly how to get back. With the stop finder you can find all public transport in your area. Whether from Halle to Zwickau, from Leipzig to Chemnitz or from Wittenberg to the Erzgebirge—MOOVME is your reliable travel companion in Central Germany. Get in now and get to your destination easily, reliably and relaxed! Do you have technical problems or questions about the app? Simply use our help chat in the app. This can be reached around the clock or send an email to our customer support at moovme@mdv.de during our service hours from Monday to Friday between 7 a.m. and 8 p.m.