simplifi MOBILE vs ServiceTix

simplifi MOBILE provides full customer service activities for unattended retail Points of Sale. The app combines route driver and service technican roles into a single powerful app, enabling simplifi and Streamware VendMAX users the ability to get their job done efficiently and effectively with a single app. Key features & functions include: -fill, collect & inventory machines -visual planograms & picklists with product images -Bluetooth DEX data collection -search and scan to quickly find machines and products -create orders and accept payments for office deliveries -create, dispatch & resolve service calls -push notifications on new calls to drive immediate action -mapping with turn-by-turn directions -cash payment device diagnostics, troubleshooting and configuration via Synq simplifi MOBILE is developed by Crane Connectivity Solutions (CCS), Crane Merchandising Systems (CMS) and Crane Payment Innovations (CPI) to serve the unattended Retail industry, including Vending, Micro Markets, and Office Coffee, Tea & Water.

ServiceTix is a comprehensive field service management platform designed to help equipment service businesses run more efficiently and grow with confidence — from the first customer enquiry to the final payment. Whether you manage copiers, HVAC systems, medical devices, vending machines, UPS units, or any other equipment-driven service operation, ServiceTix brings your entire business onto one connected platform.