mSerwis vs Easysolve

mSerwis is a supplement to the SIMPLE.ERP system with functions for registering and monitoring various types of service notifications (failures, defects, inspections, repairs, calibrations, etc.). Designed for both end users and technical department employees. Its scope includes servicing all types of equipment, devices, means of transport, buildings or rooms, and IT infrastructure. The availability of objects depends on the scope of implementation and user authorizations. Main functions of the application: • registration of service requests, defining priorities and types • possibility of attaching a photo regarding the registered request • chat enabling the exchange of messages within each request • insight into information on the status of the request, planned end date of handling the request • insight into information on the delivery date/return of the device from the service • insight into information on decommissioning of the device • access to device data - searching the catalog using: name, EAN code scanner, date of commencement of use, location, description • access to the calendar of service works of a given device/object and entered requests • access to the list of current requests assigned to the service technician (stored in the ERP system database) with the possibility of filtering by type (failures, damages, inspections), status (e.g. open, suspended, rejected, closed) and priority (e.g. low, medium, high). • access to the list of requests, including those assigned to a given device, going to the details of the requests For the application to work correctly with the SIMPLE.ERP system, it is necessary to purchase an appropriate license.

With Easysolve, you can quickly report malfunctions, carry out repairs, and delegate tasks to employees. Discover the technology that will generate savings for your company. WHAT DOES EASYSOLVE OFFER? Instant reporting - select an item from the list or scan its QR code - report a malfunction in seconds! Unlimited resources - expand the managed infrastructure, add employees, and manage reports without limits! Mobility - report and manage malfunctions in the mobile application or web browser - wherever you are! Security - with Cloud technology and the highest security standards, you don't have to worry about data security Accessibility - assign tasks to your employees and handle reports using your phone or computer - anytime! Simplicity - manage infrastructure, personnel, and reports using a convenient and intuitive administration panel WHO IS EASYSOLVE FOR? Technical property maintenance: Easysolve improves communication and is a tool for technical employees, facility administrators, and users. It also has features that support the execution of inspections and services of serviced buildings. The system successfully supports property managers, hotels, office buildings, and shopping centers. Maintenance services: Easysolve allows for a clear control of the entire managed infrastructure and the rapid handling of emerging malfunctions. It enables planning of services and inspections, while the data analysis and reporting features allow for strategic management of internal technical maintenance processes. Service companies: Easysolve highlights the flow of information, allows for fast acceptance of reports, delegation of tasks to employees, documentation of work performed, and also measures the time and work required for completed reports. The tool effectively supports service departments in companies that service the external infrastructure of their clients. USE THE TRIAL PERIOD! Before you make a decision, try Easysolve for free! Take advantage of the free trial period. We will prepare an individual trial version, implement and configure the system, train employees - all for free. We offer continuous advice on using Easysolve because we want to generate the greatest possible savings for your company. Contact us directly or use the contact form on the www.easysolve.io website - we will be happy to answer your questions!