ServiceMinder Classic vs LaunchPad Crew

Be in-the-know, on-the-go! serviceminder is the #1 platform for managing and operating home services brands. Boost service agent’s efficiency and enhance client experience straight from a mobile device. Acquire leads seamlessly with 24/7 scheduling, branded proposals, and targeted email campaigns. Track leads with extensive reporting options and convert prospects by enhancing client experience through innovation. Grow your franchise by making decisions based on data, at the brand or location level. Automate and simplify your brand’s entire workflow on one award-winning, franchise-focused platform.

LaunchPad Crew is the mobile companion for field service teams using the LaunchPad platform. Built for landscape, hardscape, and outdoor service professionals, it helps crew members and managers organize work, communicate with the office, and keep job information close at hand. KEY FEATURES • Schedule & Calendar — View assigned jobs, visits, and tasks with property details, notes, and directions. • Jobs & Visits — Create jobs, add service details, review recurring service dates, track visit progress, and record materials and job-site updates. • Time Tracking — Clock in and out and track time by job or visit. Record work locations when location tracking is enabled. • Route Preparation — Review your stops, material requirements, and equipment before heading out. • Estimates, Invoices & Payments — Create and review estimates, view invoice balances, and collect customer payments for physical services by card or Apple Pay on supported, configured devices. • Customers & Properties — Look up customer information, property details, and service history. Add customers, properties, and opportunities from the field. • Messaging & Communication — Stay connected through team channels and direct messages, and manage customer conversations across SMS and email. • Tasks & Field Reports — Complete assigned tasks and report issues with photos and notes from the job site. • Luna AI Assistant — Ask questions about your schedule, customers, and jobs. • Documents & Reports — Access documents, photos, and attachments, and review business reports. • Notifications — Receive updates about assignments, schedule changes, messages, and other work activity. Available features depend on your company's configuration and your account permissions. LaunchPad Crew is available to landscape, hardscape, and outdoor service businesses of any size. Any company can request a trial at https://launchpados.com. LaunchPad currently approves initial company account setup; crew members receive access through their company administrator. An active LaunchPad account is required.