Comparison

Technician Service Tool vs SamTV Remote+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Technician Service Tool

This application is designed for authorized service engineers to diagnose and upgrade firmware on select Whirlpool home appliances. It is strictly for professional use and not intended for consumers.

Highlights
  • Diagnose Whirlpool appliances
  • Upgrade appliance firmware
  • For authorized service engineers
  • Select Whirlpool models
Features
Read full description

The Global Service Tool app is used for diagnosing and upgrading the firmware of selected Whirlpool Home Applicances by the Service Engineer. Important: This application is only for authorized and qualified service technicians. This application is not intended for consumer use and unauthorised consumer use is prohibited.

About

SamTV Remote+

Transform your iPhone into a smart remote for your SamTV. Effortlessly control channels, volume, apps, and navigate menus with a built-in keyboard and touchpad. Compatible with SamTV models from 2016 onwards.

Highlights
  • Easy WiFi setup
  • Full remote functionality
  • Smart navigation
  • Built-in keyboard
  • Touchpad control
  • App and channel control
Features
Read full description

Smart Remote for SamTV – Easy & Fast Control Turn your iPhone into a powerful remote control for your SamTV You can effortlessly navigate, adjust volume, change channels, and control your favorite apps - all from your phone. No more searching for lost remotes! ******Key Features: * Easy Setup – Auto-detect and connect to your SamTV over WiFi. * Full Remote Control – Power, volume, channels, and input selection. * Smart Navigation – Seamlessly browse apps and settings. * Built-in Keyboard – Quick text entry for apps and search. * Touchpad Control – Smooth and precise navigation. Compatible with SamTV models from 2016+. Download now and experience seamless TV control with just your iPhone! Terms of Service: https://www.companjenapps.com/terms Privacy Policy: https://www.companjenapps.com/privacy-policy

Screenshots

Technician Service Tool4 screens
SamTV Remote+4 screens

Verdict

The call

The clearest difference is in-app purchases: Technician Service Tool at none against SamTV Remote+'s 4. Technician Service Tool also leads on ads (none vs shown) and iOS requirement (12.0 vs 17.0). SamTV Remote+'s advantage is update cadence (weekly vs every 13 months). On price, rating, ratings volume and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. SamTV Remote+ sells 4 in-app purchases, starting at $3.99 per 7 days. Technician Service Tool asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for Technician Service Tool against 5.0 for SamTV Remote+. Both are backed by a comparable volume of ratings — 1 and 2 respectively.

UpkeepUpdate frequency

Technician Service Tool ships an update every 13 months, SamTV Remote+ weekly. The most recent releases landed on October 21, 2026 and October 8, 2026 respectively.

Scorecard5 real differences · 5 level
Technician Service Tool versus SamTV Remote+: the parameters behind the verdict, then further details
ParameterTechnician Service ToolSamTV Remote+
PriceFreeFree
Rating5.0 (1 ratings)5.0 (2 ratings)
Positive reviews—100.0% of reviews
Number of ratings12 — better
Update frequencyEvery 13 monthsWeekly — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad
Requires iOS12.0 — better17.0
Further details — not scored
Size79 MB44 MB
Age rating4+4+
DeveloperWhirlpool CorporationNgoc Tran

Customer experience

Technician Service Tool

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

SamTV Remote+

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Technician Service Tool

No in-app purchases

4 purchases

SamTV Remote+

Subscriptions3
  • Weekly Premium$3.997 Days
  • Yearly Premium$24.991 Year
  • Yearly Premium3 Days trial$29.991 Year
One-time1
  • Lifetime Premium$34.99

Questions

Is Technician Service Tool free?
Technician Service Tool is free to download, with no in-app purchases.
Is SamTV Remote+ free?
SamTV Remote+ is free to download, with in-app purchases available.
Which has better reviews, Technician Service Tool or SamTV Remote+?
Technician Service Tool and SamTV Remote+ are both rated 5.0 out of 5 on the App Store, from 1 and 2 ratings respectively.
Do Technician Service Tool or SamTV Remote+ have ads?
SamTV Remote+ shows ads; Technician Service Tool does not.
Which is updated more often, Technician Service Tool or SamTV Remote+?
Technician Service Tool ships an update every 13 months, and SamTV Remote+ weekly. Most recently, Technician Service Tool was updated on October 21, 2026 and SamTV Remote+ on October 8, 2026.

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