My Hotel Key vs XL Lock Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Hotel Key
Unlock your hotel room door directly from your smartphone. This app eliminates the need for physical keys by providing secure digital access after online ID verification. Enjoy a seamless and convenient check-in experience.
- Unlock hotel room doors with smartphone
- Digital key sent to the app
- Eliminates lost or stolen physical keys
- Secure online ID verification
- 24/7 easy access
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Bypass lines at the front desk and simplify guest room access with the power to unlock your hotel room door using your own personal device with My Hotel Key. Get a digital key sent to the app from your hotel, and you can forget about lost or stolen keys and keys that lose their magnetic imprint. With online ID verification, My Hotel Key ensures secure easy access 24/7. Note: My Hotel Key can only be used with hotels that support the app powered by Agilysys.
XL Lock Manager
Manage access to your locks digitally with features like NFC, PIN, fingerprint, and Bluetooth. Control permissions, view activity logs in real-time, and share access remotely. This app simplifies key management for various lock types.
- Multiple access methods (NFC, PIN, Fingerprint, BLE)
- User permission management
- Real-time activity logs
- Remote access sharing
- Low battery warnings
- Lock transfer and grouping
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The Lock Manager App is the digital solution for easy key management and the key of the future. It comes with a simple and user-friendly layout which helps you to administrate your Locks easily. The App comes with many intelligent features such as: o Choose between various access features (NFC Tags, Pin Codes, Fingerprint and Bluetooth Low Energy) and customise the access for each user. o Handle all permissions of each Lock over the App. You decide who has access, anytime and anywhere. o Get a real time report with an overview of all activity logs and see who accessed at what time. o There is no need for single users to download the App to receive Pin Codes and access the Lock. Simply share the Pin Code via WhatsApp, SMS or Email. o With a Gateway (using Wi-Fi as a bridge) you can even unlock your storage from anywhere in the world. o Low battery warning. o Easy transfer of Locks to a different account when the management changes. o Enter individual names for each Lock for a clear overview. o Manage all your Locks in groups for easy handling. o You choose the way of handling the access by turning the toggle mode on or off.
Screenshots
Verdict
The clearest difference is update cadence: XL Lock Manager at every 5 weeks against My Hotel Key's every 3 months. XL Lock Manager also leads on iOS requirement (13.0 vs 15.6). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Hotel Key ships an update every 3 months, XL Lock Manager every 5 weeks. The most recent releases landed on September 15, 2026 and July 20, 2026 respectively.
| Parameter | My Hotel Key | XL Lock Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (3 ratings) — better | — |
| Positive reviews | 6.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 3 — better | — |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 36 MB | 119 MB |
| Age rating | 4+ | 4+ |
| Developer | Agilysys NV, LLC | Tretipi Software GmbH |
Customer experience
My Hotel Key
XL Lock Manager
Bugs and requests
My Hotel Key
Reported bugs
22 issues- App does not work for room access
- App crashes when trying to use digital key
- Camera fails to focus or scan ID/license
- Credit cards with expiration dates before May are not accepted
- Cannot share digital key with others
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- App requires driver's license photo
- App gets stuck on startup or authentication screens
- Virtual key does not load or work
- App crashes when pulling up a key
- Camera on iPhone 14 Pro cannot focus
- App crashes when trying to use the key
- App crashes when pressing 'use digital key'
- App displays 'reservation already used by another device'
- App says 'you are not checked in' despite confirmation
- App fails to recognize reservation
- App requires data coverage to function
- App won't take selfie or match face to ID
- App shows blank screen with only refresh button
- App states 'minor bug fixes' but still doesn't work
- App cannot be used on multiple devices
- App states no reservation found
- App requires rotation and flipping for door access
Requested features
9 requests- Fix the app so it actually works
- Improve camera focus for ID scanning
- Allow key sharing
- Fix credit card expiration date bug
- Remove unnecessary license requirement
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- Improve app navigation
- Develop own app for Grazie
- Ensure app works on all devices/OS versions
- Better error handling and user guidance
XL Lock Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Hotel Key
No in-app purchases
XL Lock Manager
No in-app purchases
Questions
Is My Hotel Key free?
Is XL Lock Manager free?
Do My Hotel Key or XL Lock Manager have ads?
Which is updated more often, My Hotel Key or XL Lock Manager?
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