LG CAC Partner vs ServiceKoala

You will be required to set up an account on our LG B2B Partner Portal website (“the Website”, [http://partner.lge.com]) in order to use the Services. The App uses the same account with the Website. Of course, your use of the account follows the Web's Terms & Conditions and Privacy Policy. The Services allows you to find and download the sales & technical contents of system air-conditioner through your mobile device and use additional functions such as unit conversion, error code, refrigerant simulation, and payback services.

ServiceKoala to mobilne uzupełnienie aplikacji internetowej servicekoala.com — systemu do zarządzania zleceniami dla firm serwisowych pracujących w terenie. Konta zakłada biuro firmy w aplikacji internetowej; w aplikacji mobilnej nie ma rejestracji ani żadnych płatności. Serwisant w terenie ma w telefonie to, po co wcześniej dzwonił do biura: KALENDARZ ZLECEŃ Podgląd własnych zleceń na dziś i na kolejne dni — adres, opis, kontakt do klienta i historia obiektu. Widok dnia i miesiąca, mapa zleceń z odległością od bieżącej pozycji i nawigacja jednym dotknięciem w Mapach Apple, Mapach Google. CZAS PRACY Raportowanie godzin pracy dla wybranego dnia i podgląd własnego zestawienia miesięcznego z sumą godzin. PROTOKOŁY SERWISOWE Protokół wypełniany na miejscu u klienta: wykonane czynności, zużyte części, zdjęcia, wideo i notatki głosowe, a na koniec podpis klienta i wykonawcy palcem na ekranie. Gotowy dokument trafia od razu do systemu. URZĄDZENIA I OBIEKTY Kartoteka urządzeń klienta z historią serwisów oraz naklejki QR, które otwierają kartę urządzenia w telefonie. PRACA BEZ ZASIĘGU W kotłowni czy piwnicy aplikacja działa dalej — zmiany zapisują się na telefonie i wysyłają automatycznie po powrocie sieci. Aplikacja nie zawiera zakupów w aplikacji ani reklam. Dostęp do niej jest częścią konta w aplikacji internetowej servicekoala.com. --- Notes for reviewers: ServiceKoala is a B2B field-service-management platform. This iOS app is a companion tool used only by field technicians ("servicemen") who are employees of businesses that subscribe to ServiceKoala — e.g. installation, HVAC, or maintenance companies. In the app, a technician can see their daily job schedule, navigate to customer addresses, fill out job-completion protocols (photos + customer signature), and log their working hours. 1. Who are the users that will use the paid content, features or services in the app? There is no paid content, feature or service inside this app. Its only users are the technicians/employees described above, using it purely as a work tool provided by their employer. 2. Where can users purchase the content, features or services that can be accessed in the app? Nothing can be purchased from inside the app — there is no store, pricing screen, or purchase flow of any kind. The ServiceKoala subscription is a B2B contract between our company and the employer (the service business), arranged and invoiced entirely outside the App Store — the same way a company buys any business software license for its staff. There is currently no public or self-service sign-up available anywhere for this product; every company account is set up by our team after a direct sales conversation. 3. What specific types of previously purchased content, features or services can a user access in the app? None. The app does not unlock any previously purchased digital content — it only exposes the employer-provisioned work tools described above (schedule, navigation, protocols, time tracking). 4. What paid content, features or services are unlocked within your app that do not use in-app purchase? None. All functionality in the app is included as part of the employer's business subscription, which is managed entirely outside the app by the employer's administrator via our web-based admin panel. The app itself has no upgrade prompts, no pricing, and no purchase UI. 5. Do users have to pay a fee to create an account? No. No individual user ever pays anything to create or use an account. Employee accounts are created by the employer's administrator only after that business has become a ServiceKoala customer through our sales process — never inside this app. A demo account with full access is included in App Review Information for your convenience. Please let us know if any further detail would help.