OPS Merchant vs JobStream Live

The OPS Merchant app is the easiest and fastest way for you to access services & support. Tickets are created and immediately sent to our support teams for quick response. Get notified of status updates, receive responses for support requests and more, wherever you are. Features • Create new service tickets • Access all tickets submitted • Receive real-time status updates • View monthly statements • View Chargeback/Retrieval cases • View Daily/Weekly/Monthly Sales Reports

JobStream Live streams live video from your job sites straight to the people who need to see it — supervisors, managers, and the office. Crews go live from the field with one tap. Management watches every active site on a single wall, requests a stream when they need eyes on a site, and gets notified the moment a crew goes live. FOR CREWS • One-tap live streaming with GPS on every stream • Job photos organized by site and work order • Your assignments, schedule, and verified hours • Works on the phone already in your pocket — no cameras to mount FOR SUPERVISORS AND MANAGEMENT • Watch any active site live, from anywhere • Site assignments with attendance transparency • Alerts when crews go live, go off-site, or need attention • In the companion web console: recordings with location, time, and crew attached, plus daily reports, timesheets, and per-job proof-of-work packages BUILT FOR ACCOUNTABILITY Every stream and photo is tied to a person, a site, and a time. Progress questions, claims, and disputes get settled with footage instead of phone calls. JobStream Live is for companies: your team signs in with accounts issued by your company. Contact support@hydroxapp.com to get your company set up.