IP Tools vs ISP Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IP Tools
Explore your network with detailed insights into IP addresses, geolocation, and connectivity. Understand your public IP, DNS servers, and Wi-Fi details. Discover information about any public IP worldwide, including its location, ISP, and network prefixes.
- Current connectivity status
- Public IP geolocation
- IPv4 information lookup
- Network prefix details
- ASN information
- Visual Traceroute
- Ping utility
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IP Tools by BigDataCloud is a practical toolkit for checking IP addresses, networks, and internet routing information from your iPhone. Look up IPv4 and IPv6 address details, inspect ASN information, browse announced prefixes, check connectivity, resolve DNS records, ping hosts, and view estimated IP geolocation with confidence areas on the map. IP Address History can track how your public address changes over time, including IPv4 and IPv6, so you can understand connection changes while you move between Wi-Fi, mobile data, VPN, and other network paths. IP Tools can also help BigDataCloud improve IP geolocation quality by submitting optional anonymous location signals. The app is designed to report network and location observations about IP addresses, not personal profile information.
ISP Support
Diagnose and resolve home network issues with this utility. It tests your internet connection, Wi-Fi, and overall network performance to help you get faster support and keep your network running smoothly.
- Home network testing
- Wi-Fi connection checks
- Internet speed diagnostics
- Self-test mode
- Customer support assistance
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The Broadband Test App helps find and fix problems with your home network more quickly. Use it in self-test mode or as directed by your customer service agent, the app will check your home network, wi-fi and Internet connection. To ensure you get the fastest possible support to keep your home network performing at its best, download the app for free today.
Screenshots
Verdict
The clearest difference is review sentiment: IP Tools at 71% against ISP Support's 0%. IP Tools also leads on update cadence (monthly vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IP Tools ships an update monthly, ISP Support every 6 months. The most recent releases landed on October 4, 2026 and October 3, 2026 respectively.
| Parameter | IP Tools | ISP Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (697 ratings) — better | — |
| Positive reviews | 71.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 697 — better | — |
| Update frequency | Monthly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 15 MB | 8 MB |
| Age rating | 4+ | 4+ |
| Developer | BigDataCloud | Support Robotics Limited |
Customer experience
IP Tools
ISP Support
Bugs and requests
IP Tools
Reported bugs
4 issues- Cannot type or pinpoint IP addresses
- Unable to ping google.com
- Maps showing incorrect locations
- IPv4 mapper pinning inaccurate locations
Requested features
4 requests- Router setup and reboot functionality
- Search function for IPv4 space by country
- Better documentation and query explanations for novice users
- Improved icon design
ISP Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IP Tools
No in-app purchases
ISP Support
No in-app purchases
