FASTSERV Customer Feedback vs RIVACOLD SMART CONTROL

SEDCO FASTSERV system offers a complete solution to help you measure your customers' satisfaction after their visit to the branches at different levels: Branch level and employee level. The system creates reports that are automatically linked to the feedback to ease out the tracking and analysis of performance, which helps in evaluating the daily operations, quality of offered services, and eventually leading to better plans. This application collects the customer feedback either as a transactional feedback integrated with FASTSERV platform or as a general feedback system.

With SMART CONTROL you can quickly connect via Bluetooth to compatible Rivacold devices, configure parameters, monitor performance, and access manuals anywhere. SMART CONTROL by Rivacold is the new app that simplifies setup, monitoring, and maintenance of Rivacold refrigeration systems. With fast Bluetooth connection, it lets users access and configure supported devices equipped with the RIV-EVO electronic board, such as BEST packaged systems and UNICA condensing units. Through a clear and intuitive interface, SMART CONTROL allows real-time visualization of operating data and key parameters: temperatures, pressures, compressor status, alarms, and defrost cycles. Users can quickly adjust settings, check system efficiency, and ensure reliable performance directly from their smartphone or tablet. The app also provides quick access to essential technical resources. Manuals, wiring diagrams, and quick guides for connected units can be viewed or downloaded anytime, supporting faster service and maintenance operations. Integrated links connect users to Rivacold Select, the official Rivacold selection tool, and to other company resources. Main features: - Quick Bluetooth connection to Rivacold RIV-EVO devices - Parameter setup and monitoring of systems - Real-time display of operating values and alarms - Downloadable manuals and quick guides - Direct access to Rivacold Select and support tools SMART CONTROL — the easiest way to manage your Rivacold refrigeration systems.