Infor MFS Cloud vs ClientPins

Infor Mobility for Field Service Cloud Edition is an advanced mobility solution designed to streamline the work of field service technicians. The solution is tightly integrated into Infor M3 CE and can be used in both online mode while connected to a network or in offline mode where connectivity is not available or not permitted. Infor Mobility for Field Service Cloud Edition allows the technician to pick up assignments on their mobile device and then set various statuses throughout the life of the assignment. Checklists can be attached to the assignment and used, for example, as pre-start safety checks. Infor Mobility for Field Service Cloud Edition provides information on spare parts requirements for the job, and in addition, allows parts to be issued from their van stock, requested from the main warehouse, or purchased with delivery options to various locations. The technician’s labor time can be reported along with any miscellaneous costs such as hotels or meal costs. The equipment’s meter readings can be collected and used to reschedule future maintenance on the equipment, as well as to provide the basis for customer billing. A service error report can be created detailing the cause of the equipment problem, and detail how it was repaired. During closure of the assignment, the technician can capture the customer’s signature and comments and sign off on the assignment. Infor Mobility for Field Service Cloud Edition also supports two-way integration to the Infor Document Management solution, allowing electronic messages to be sent to and from the technician’s device (useful in cases such as equipment damage) and automatically transferred back to the Infor M3 ERP solution. Infor Mobility for Field Service Cloud Edition fully supports capturing and managing photos and videos as an integral part of the field service process. Technicians can document equipment status, repairs, and other important visual information directly within the app, improving accuracy, transparency, and communication throughout the service lifecycle.

ClientPins — the field service management app built for small businesses. Manage work orders, track your team, and plan routes — all from your phone. Whether you're an HVAC technician, electrician, plumber, or construction contractor, ClientPins helps you stay organized in the field and get more done every day. KEY FEATURES: • Work Order Management — Create and assign jobs on the go. Track status from start to finish. • Map Overview — See all your jobs and their status on a single map view. • Route Planning — Plan your workday driving optimally and navigate directly to job sites. • Team Tracking — See your crew's real-time GPS location to coordinate fieldwork efficiently. • Time & Expense Tracking — Log work hours, mileage, and material purchases per job for easy invoicing. • Job Assignment — Distribute work orders to employees and monitor progress. PERFECT FOR: • HVAC technicians & companies • Electricians & electrical contractors • Plumbers & plumbing companies • Construction contractors • Cleaning services • Landscaping & lawn care • Any field service business Download ClientPins free today and take control of your field operations!