JCB Operator App vs Micad FM

The JCB Operator App allows machinery operators to complete a machine check electronically. This easy to use app replaces the traditional paper based machine check sheets which can be damaged, lost or even unreadable. The app will load the correct check list which is determined by the machine serial number/VIN/QR code ready for the operator to complete. The operator can add comments and upload photos to give further detail on a failed check. All checks are then stored in the JCB Customer Portal online at the point of completion; ensuring quick response times if a machine has failed a check. The JCB Operator App can be also used offline which means the check will then be submitted to the JCB Customer Portal once connected to WIFI or mobile data. Key features: • Simple, intuitive navigation • Paper free machine check process, all electronic • Machine check type determined by serial number/VIN or QR code • Ability to scan QR or VIN code for ease of use • Checks can be tailored to industry and or machine type • Photos and comments can be added to the check • Check can be completed on non-JCB machines • Real-time check submission upon completion* • Both passed and failed checks are stored on the JCB Customer Portal for future reference • Failed checks appear as an alert in the JCB Customer Portal • Each operator can create their own account • Access to quick start guides for machine operation *if using offline; this will submit once connected to WIFI or mobile data How to use: • Log into the app using your username • Either scan VIN/QR code or type in the machine serial number • Select to start check • Complete check ensuring to add comments and photos where applicable • Submit completed check • Access quick start guides if required

The Micad FM app is designed to replace the Micad HelpDesk Advanced app. Users are now presented with a scrollable jobs list displaying a lot more information, including a full location description. The jobs list is now fully customisable, allowing sorting/filtering. There is also an option to search for keywords. When a job is started, it will activate a stopwatch to accurately feedback how long is taken to complete the job. Work can be paused and continued the next day if incomplete or sent back to a supervisor if lacking materials or manpower. Stock parts can be assigned to provide material costs, and photos uploaded to evidence completion or to communicate with other technicians or supervisors. Engineers can be given the ability to create their own work from any fault found, whilst working on other jobs or join a colleague where assistance is required. The Micad FM app also includes enhanced representation of Asset and Asset System data, allowing you to raise remedial works against an asset at the touch of a button. The app now also includes the ability to capture a signature upon completion of a reactive task. The offline capabilities of this new app have been enhanced, allowing users to upload images and create jobs, which will all synchronise with the main Micad FM system when a connection is re-established. This App uses one PDA licence from the Micad FM system. 'Location Services' must be turned on in order to send GPS data and ‘Notifications’ must be turned on to receive 'Push Notifications'.