Comparison

JCB Operator App vs FAE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

JCB Operator App

Streamline daily machinery checks with this electronic system. It replaces paper forms, allowing operators to log details, add photos, and submit reports instantly or offline. All data is securely stored online for quick access and response.

Highlights
  • Electronic machine checks
  • QR/VIN code scanning
  • Add comments and photos
  • Offline check completion
  • Online data storage
  • Operator accounts
  • Quick start guides
Features
Read full description

The JCB Operator App allows machinery operators to complete a machine check electronically. This easy to use app replaces the traditional paper based machine check sheets which can be damaged, lost or even unreadable. The app will load the correct check list which is determined by the machine serial number/VIN/QR code ready for the operator to complete. The operator can add comments and upload photos to give further detail on a failed check. All checks are then stored in the JCB Customer Portal online at the point of completion; ensuring quick response times if a machine has failed a check. The JCB Operator App can be also used offline which means the check will then be submitted to the JCB Customer Portal once connected to WIFI or mobile data. Key features: • Simple, intuitive navigation • Paper free machine check process, all electronic • Machine check type determined by serial number/VIN or QR code • Ability to scan QR or VIN code for ease of use • Checks can be tailored to industry and or machine type • Photos and comments can be added to the check • Check can be completed on non-JCB machines • Real-time check submission upon completion* • Both passed and failed checks are stored on the JCB Customer Portal for future reference • Failed checks appear as an alert in the JCB Customer Portal • Each operator can create their own account • Access to quick start guides for machine operation *if using offline; this will submit once connected to WIFI or mobile data How to use: • Log into the app using your username • Either scan VIN/QR code or type in the machine serial number • Select to start check • Complete check ensuring to add comments and photos where applicable • Submit completed check • Access quick start guides if required

About

FAE

This app enhances the functionality of FAE forestry equipment. It offers sonic system calibration, real-time monitoring of machine parameters, and diagnostics for efficient operation and problem resolution. It also includes features for belt tensioning and access to company news.

Highlights
  • Sonic system calibration
  • Real-time parameter monitoring
  • Integrated diagnostics
  • Limp home mode
  • Scheduled maintenance notifications
  • Automatic belt tensioning
  • Access to FAE news
Features
Read full description

With its innovative features, the official FAE app lets you get the most out of your FAE products. Sonic management, for forestry mulchers with Sonic technology, for skid steers and excavators. The FAE app makes it possible to quickly and easily calibrate the Sonic system for a fast and accurate connection to the operating machine, boosting productivity by up to 30%. The app’s integrated diagnostics system and real-time monitoring of key parameters, like rotor speed and operating pressure, assist in resolving any problems. Additionally, the app enables you to choose your operating speed by selecting three different operating modes. Real-time parameters, limp home mode, diagnostics, RCU scheduled maintenance and machine software updates. Use the app interface to monitor your machine's operating data. The FAE app displays failures, with a description of the malfunction and the option to export the relevant report. Limp home mode allows you to move the RCU when the radio-control transmitter is not available. Moreover, it allows you to receive notifications on scheduled maintenance interventions. The app also makes it possible to update the machine software, ensuring access to the latest available improvements. Belt tensioning for FAE forestry mulchers, stump cutters, and stone crushers with a transmission belt. With this new feature, it’s possible to automatically check the exact tensioning of your transmission belts without having to rely on other tools. The FAE app also makes it possible to view the latest FAE news and access the FAE Product Registration page directly with a QR code.

Screenshots

JCB Operator App4 screens
FAE4 screens

Verdict

The call

The clearest difference is review sentiment: FAE at 75% against JCB Operator App's 20%. FAE also leads on rating (3.8 vs 1.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FAE holds the better App Store score, 3.8 against 1.0. Both are backed by a comparable volume of ratings — 2 and 5 respectively. Written reviews point the same way: 20% of JCB Operator App's written reviews are positive against 75% of FAE's.

UpkeepUpdate frequency

JCB Operator App ships an update every 2 months, FAE monthly. The most recent releases landed on October 4, 2026 and October 6, 2026 respectively.

Scorecard2 real differences · 8 level
JCB Operator App versus FAE: the parameters behind the verdict, then further details
ParameterJCB Operator AppFAE
PriceFreeFree
Rating1.0 (2 ratings)3.8 (5 ratings) — better
Positive reviews20.0% of reviews75.0% of reviews — better
Number of ratings25 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.6
Further details — not scored
Size90 MB147 MB
Age rating17+4+
DeveloperJ.C. BAMFORD EXCAVATORS LTDFAE Group S.p.A.

Customer experience

JCB Operator App

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews5 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

FAE

All ratings5 ratings
Positive60.0%
Neutral20.0%
Negative20.0%
Written reviews4 reviews
Positive75.0%
Neutral25.0%
Negative0.0%

In-app purchases

None

JCB Operator App

No in-app purchases

None

FAE

No in-app purchases

Questions

Is JCB Operator App free?
JCB Operator App is free to download, with no in-app purchases.
Is FAE free?
FAE is free to download, with no in-app purchases.
Which has better reviews, JCB Operator App or FAE?
FAE is rated higher. JCB Operator App averages 1.0 out of 5 from 2 ratings, while FAE averages 3.8 from 5 ratings.
Do JCB Operator App or FAE have ads?
Neither JCB Operator App nor FAE shows ads.
Which is updated more often, JCB Operator App or FAE?
JCB Operator App ships an update every 2 months, and FAE monthly. Most recently, JCB Operator App was updated on October 4, 2026 and FAE on October 6, 2026.

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