Task Agent vs Tell Westerville
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Task Agent
This utility app helps field inspectors collect detailed asset attribute data, including pole age, height, and attachments, directly from their mobile devices. It allows for on-the-go task management, map-based searches, and offline work with later synchronization. Users can also add photos to any task.
- Collect asset attribute data
- Manage field tasks on a map
- Work offline and sync changes
- Add photos to tasks
- Capture utility pole details
- Map-enhanced searches
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The Task Agent mobile app is designed for utility field inspectors to collect asset attribute data on-the-go. Attributes including pole age, height, ground clearance, attachments, and more. Field technicians create, edit, and view tasks on a map. App features: • Captures utility pole details and surrounding conditions • Manages field tasks and work progress • Utilizes map-enhanced searches • Stores pole information and documents for remaining poles to audit, and saves project changes • Users can work offline on downloaded tasks and synchronize locally-saved changes when a network connection becomes available • Photos can be added to any task from a digital camera or photo library Alden recommends that users sync locally-saved changes with the Alden server prior to upgrading to the latest version of the Task Agent app.
Tell Westerville
Report non-emergency issues and stay informed about city news and events. This app acts as a direct line to the city's customer service for service requests and updates.
- Submit service requests
- Receive city news updates
- Stay informed on city events
- Digital customer service extension
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Tell Westerville is the official mobile application of the City of Westerville, Ohio. Consider this a digital extension of the City's customer service team. Use this app to "Tell Westerville" what needs to be addressed through the service request function and stay up-to-date on City news and events.
Screenshots
Verdict
The clearest difference is rating: Tell Westerville at 4.2 against Task Agent's 2.3. Tell Westerville also leads on ratings volume (45 vs 3). Task Agent's advantage is update cadence (every 5 weeks vs every 4 months) and device support (3 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tell Westerville holds the better App Store score, 4.2 against 2.3. That said, the two scores are not equally well evidenced: Tell Westerville has 45 ratings behind it against 3, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.
Task Agent ships an update every 5 weeks, Tell Westerville every 4 months. The most recent releases landed on September 7, 2026 and September 2, 2026 respectively.
| Parameter | Task Agent | Tell Westerville |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (3 ratings) | 4.2 (45 ratings) — better |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 3 | 45 — better |
| Update frequency | Every 5 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 263 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Alden Systems, Inc. | City of Westerville |
Customer experience
Task Agent
Tell Westerville
In-app purchases
Task Agent
No in-app purchases
Tell Westerville
No in-app purchases
Questions
Is Task Agent free?
Is Tell Westerville free?
Which has better reviews, Task Agent or Tell Westerville?
Do Task Agent or Tell Westerville have ads?
Which is updated more often, Task Agent or Tell Westerville?
Other comparisons
