FleetNet Mobile App vs Breakdown Inc

Every Vehicle. Every Service. Connected. FleetNet America’s mobile app allows customers to initiate and track emergency roadside and/or maintenance service requests from your phone without calling our service center. Requests are entered directly into our systems, saving you valuable time and getting you back on the road faster! GET PROMPT HELP Schedule emergency roadside assistance with a few easy clicks. Your service request is submitted directly into our system and ready for review by an agent in seconds. SCHEDULE IMMEDIATE SERVICE OR SERVICE AT A LATER DATE When entering your service request, you have the option to schedule service immediately or schedule at a time convenient to you. If you need a PM (preventive maintenance) tomorrow and know your location for a scheduled stop, you can enter your request today. Plan ahead and stay on schedule! GET EVENT STATUS UPDATES You will receive live updates about the event as it happens. Know who has been assigned for the repairs and when the service provider is expected on scene. If you need to check the status of another event, you can enter the information on the Welcome Screen for those updates as well. SAVES YOU TIME Avoid waiting on hold by using the mobile app to submit your event. Save valuable time by entering information in the app instead of calling the service center. When your request is received, the information is quickly reviewed and processed for dispatch, putting you in the fast lane. HOW IT WORKS From the Welcome Screen, the user taps the Request New Service button and is directed to the Request Service Screen to enter information. Requested information includes: • Company Name • Type of Unit • Unit #/Vin/License Plate # • Year/Make/Model • Engine • First & Last Name • Service Address/City/State/Zip • Odometer/Hubometer • Load Weight • Description of Issue • ‘Service Needed Immediately’ or ‘Schedule Service at a Later Date’ The user will receive progress updates on the event including Event Created; Service Provider Assigned; Service in Progress; and Event Completed. Event details are included with each phase as well. The user can also check the status of any event from the Welcome Screen by submitting two of the following three pieces of information. • Reference # • Unit # • Phone # If you have questions about FleetNet Mobile, please contact us at sales@fleetnetamerica.com or 855.836.3912.

Breakdown INC - A Fresh Look for a Better Experience! Welcome to Breakdown INC, your go-to app for providing you the most accurate repair shops information within seconds along with the shortest route possible. When your commercial truck/trailer/rv stops running, or you need assistance with reefer dealers/repair shops or you need emergency towing service or you are looking for a tire shop, you name it and we provide you with all the information on service providers related to Break Down. We are excited to introduce a completely redesigned version that enhances your experience while maintaining the core features you love. What's New: Stunning New Design: Enjoy a sleek, modern interface that makes navigation intuitive and enjoyable. Our fresh look is designed to help you focus on what matters most. Improved Usability: We’ve streamlined the user experience, making it easier than ever to access your favorite features. Whether you’re a new user or a long-time fan, you’ll find everything you need at your fingertips. Performance Enhancements: Experience faster load times and smoother transitions, ensuring that your interactions with the app are seamless and efficient. Core Features: Search Nearby Repair Shops: Quickly find repair shops in your vicinity with just a few taps. Our app uses your location to provide you with the best options available. Sort by Distance: Easily sort repair shops by distance to find the closest options. Whether you need urgent repairs or just want to compare services, we’ve got you covered. View Full Details: Get comprehensive information about each repair shop, including contact details, services offered, and user reviews. Make informed decisions with all the information you need in one place. This update lays the groundwork for exciting new features coming soon! We are committed to continuously improving Breakdown INC and will be rolling out updates that will expand functionality and enhance your experience. Stay tuned for: User Login: Create an account to personalize your experience and access additional features. Set Favorites: Easily save your favorite services or ads for quick access later. Never lose track of the options you love! Thank you for choosing Breakdown INC. We hope you enjoy the new look and feel, and we can’t wait to bring you more exciting updates in the future.