FleetNet Mobile App vs Breakdown Inc

Every Vehicle. Every Service. Connected. FleetNet America’s mobile app allows customers to initiate and track emergency roadside and/or maintenance service requests from your phone without calling our service center. Requests are entered directly into our systems, saving you valuable time and getting you back on the road faster! GET PROMPT HELP Schedule emergency roadside assistance with a few easy clicks. Your service request is submitted directly into our system and ready for review by an agent in seconds. SCHEDULE IMMEDIATE SERVICE OR SERVICE AT A LATER DATE When entering your service request, you have the option to schedule service immediately or schedule at a time convenient to you. If you need a PM (preventive maintenance) tomorrow and know your location for a scheduled stop, you can enter your request today. Plan ahead and stay on schedule! GET EVENT STATUS UPDATES You will receive live updates about the event as it happens. Know who has been assigned for the repairs and when the service provider is expected on scene. If you need to check the status of another event, you can enter the information on the Welcome Screen for those updates as well. SAVES YOU TIME Avoid waiting on hold by using the mobile app to submit your event. Save valuable time by entering information in the app instead of calling the service center. When your request is received, the information is quickly reviewed and processed for dispatch, putting you in the fast lane. HOW IT WORKS From the Welcome Screen, the user taps the Request New Service button and is directed to the Request Service Screen to enter information. Requested information includes: • Company Name • Type of Unit • Unit #/Vin/License Plate # • Year/Make/Model • Engine • First & Last Name • Service Address/City/State/Zip • Odometer/Hubometer • Load Weight • Description of Issue • ‘Service Needed Immediately’ or ‘Schedule Service at a Later Date’ The user will receive progress updates on the event including Event Created; Service Provider Assigned; Service in Progress; and Event Completed. Event details are included with each phase as well. The user can also check the status of any event from the Welcome Screen by submitting two of the following three pieces of information. • Reference # • Unit # • Phone # If you have questions about FleetNet Mobile, please contact us at sales@fleetnetamerica.com or 855.836.3912.

Broken down on the road, or need a shop before your next load? Open the Breakdown Inc app, say where you are and pick what you need. The nearest truck repair shops and road service come first, on a list and a map, and you call them in one tap. Made for truck drivers, owner-operators and small fleets. Free to use, no sign-up needed. ROAD SERVICE AND REPAIR - Road Service: mobile truck repair and roadside assistance that comes to you, many open 24/7 - Truck Repair: semi truck repair shops and diesel mechanics for engine, brake and electrical work - Trailer Repair and Reefer Repair (Thermo King, Carrier) - Tires: tire shops, plus mobile tire service when you can't drive in - Towing: heavy-duty towing and recovery - Truck Parts, Truck Dealers and Trailer Dealers - DPF and DEF cleaning: filter cleaning, regens and DEF problems - Wheel alignment for trucks and trailers - Truck and trailer body shops - Glass and windshields - RV repair for motorhomes - Locksmith: lockouts and lost keys ON THE ROAD - Truck stops and truck parking - CAT scales and other truck scales - Truck wash - Pallets BUSINESS SERVICES FOR DRIVERS AND OWNER-OPERATORS - Truck financing: semi truck loans and leases - Truck rental and trailer rental: by the day or week, or a long-term lease - Commercial truck insurance: primary liability, cargo and physical damage - Permits and compliance: IFTA, IRP plates, UCR, MC and DOT numbers, oversize permits - Factoring: get paid on your loads in 24 hours - ELD and logbooks - Dispatch services that find loads and do the paperwork - DOT physicals for your medical card, plus drug and alcohol testing - Trucking lawyers for tickets, violations and accidents - Trucking accountants: taxes, bookkeeping and Form 2290 - Truck signs and decals - CDL schools: Class A training and endorsements SEARCH THE WAY DRIVERS TALK - City, ZIP, or highway and exit, like "I-5 Exit 403" - Or tap "Use my location" - Or search any other kind of work by name FIND THE RIGHT SHOP FAST - Nearest first, with the distance in miles - Filters: Open now, 24/7, Comes to me, and Brand (Freightliner, Kenworth, Peterbilt, Volvo, Cummins, Detroit and more) - Language spoken: find shops where they speak Punjabi, Spanish or Hindi - Map view of every shop around you - Results widen by themselves (50 → 75 → 100 miles) when few shops are near; to see more, change the city EVERY SHOP PAGE SHOWS - Phone number with a big Call button - Hours for each day, and whether they are open now - Services, brands, payment types and languages spoken - Directions in your phone's maps app - Share a shop with your dispatcher or another driver I'M BROKEN DOWN One tap shows the nearest shops you can call right now. SAVE THE SHOPS YOU TRUST Save shops on your phone, so their number is ready the next time you need it. PRIVACY Your location is used only while you use the app, to find shops near you. We do not sell your data and there are no ads. FOR SHOP OWNERS AND ROAD SERVICE List your business on the Breakdown Inc app so drivers near you can find and call you. Free listings, plus affordable premium plans with more visibility. Explore the plans at breakdowninc.com/for-shops. Questions? Call 702-780-0780 or email privacy@breakdowninc.com.