FleetNet Mobile App vs Flex Inventory Management

Every Vehicle. Every Service. Connected. FleetNet America’s mobile app allows customers to initiate and track emergency roadside and/or maintenance service requests from your phone without calling our service center. Requests are entered directly into our systems, saving you valuable time and getting you back on the road faster! GET PROMPT HELP Schedule emergency roadside assistance with a few easy clicks. Your service request is submitted directly into our system and ready for review by an agent in seconds. SCHEDULE IMMEDIATE SERVICE OR SERVICE AT A LATER DATE When entering your service request, you have the option to schedule service immediately or schedule at a time convenient to you. If you need a PM (preventive maintenance) tomorrow and know your location for a scheduled stop, you can enter your request today. Plan ahead and stay on schedule! GET EVENT STATUS UPDATES You will receive live updates about the event as it happens. Know who has been assigned for the repairs and when the service provider is expected on scene. If you need to check the status of another event, you can enter the information on the Welcome Screen for those updates as well. SAVES YOU TIME Avoid waiting on hold by using the mobile app to submit your event. Save valuable time by entering information in the app instead of calling the service center. When your request is received, the information is quickly reviewed and processed for dispatch, putting you in the fast lane. HOW IT WORKS From the Welcome Screen, the user taps the Request New Service button and is directed to the Request Service Screen to enter information. Requested information includes: • Company Name • Type of Unit • Unit #/Vin/License Plate # • Year/Make/Model • Engine • First & Last Name • Service Address/City/State/Zip • Odometer/Hubometer • Load Weight • Description of Issue • ‘Service Needed Immediately’ or ‘Schedule Service at a Later Date’ The user will receive progress updates on the event including Event Created; Service Provider Assigned; Service in Progress; and Event Completed. Event details are included with each phase as well. The user can also check the status of any event from the Welcome Screen by submitting two of the following three pieces of information. • Reference # • Unit # • Phone # If you have questions about FleetNet Mobile, please contact us at sales@fleetnetamerica.com or 855.836.3912.

FLEX Inventory Management is a mobile app for van operators, motor carriers, and packers to create a digital inventory of their household goods and logistics shipments. Join the thousands of drivers, packers, and small fleet owner-operators who use FLEX to manage inventory on the go. With FLEX, you can: • Search for shipments and orders to inventory • Create your own orders for training and local moves • Access a list of hundreds of industry-standard household goods items • Quickly add pre-existing damages and document with photos • Use our virtual tag roll to stay organized • Add information easily using voice-to-text in all fields • Scan barcodes with the device camera—no need to purchase a separate scanner • Create digital paperwork that eliminates the need to print and sign multiple pages • Manage change of custody using our digital hand-off workflow • Easily sync up with your loads in the STRIDE Load Management app As the #1 moving company in America, UniGroup knows the importance of streamlined technology to the customer experience and has invested heavily in technology to ensure you can deliver the best experience possible. Get started today by visiting https://drive4unigroup.com/ or give us a call at 833-979-1948 and start getting access to shipments in the app. Need assistance? Get in touch with us at FLEX@unigroup.com.