Cue Config vs TapHero

Offer Instant Service for Your Brand Cue delivers a fast, intuitive, and personalized experience, functioning like a concierge for your brand. While AI leads the interaction, Cue is built on a foundation of genuine human connection. The Cue Config App is used by businesses to set up and manage Cue experiences. You will need a subscription to the Cue service to use this application. For more information, connect with us at https://hellocue.io. Want to Experience Cue? Visit hellocue.ai or contact: sales@thingee.com 973-644-9012 x11

TapHero SP is the mobile app for teams using TapHero, an AI-powered help desk and operations system for HOA managed properties. Manage requests, deliveries, and daily operations in one place. Requests and Work - View tickets created from resident messages - Update status, respond to residents, and add notes or photos - Assign, track, and resolve work across staff and vendors Package Management - Capture deliveries in bulk instead of one by one - Process entire batches after intake - Keep package handling fast, reliable, and organized for residents Scheduling and Operations - Handle amenity bookings and availability - Manage payments and administrative processes - Keep all activity and communication in one place Automation AI turns incoming messages into tickets, routes them, assigns them, and can handle requests automatically where applicable. How It Works Residents send a message. TapHero’s AI creates a ticket and organizes the work. Your team can manage, track, and update everything all from the app. Access is provided by your management team if your building uses TapHero. All activity syncs with the TapHero management dashboard.