Fieldmagic Cloud vs Field

Fieldmagic is a platform that has come out of CRM Online Australia Pty Ltd, our parent company, after more than 10 years experience with implementing systems for a wide range of organisations. Our background is in leveraging customer relationship management (CRM) platforms to build custom end-to-end systems that run sales, service, billing, reporting & analytics for our client organisations. Naturally, by using a CRM platform as the basis of your operations, there are some inherent advantages; including the ability to combine sales, marketing and service with operations, and having a single platform to manage all key aspects for your customers.

Field Snap is a productivity app for field workers, technicians, tradespeople, and service professionals who need a fast, organised way to document jobs on site — even when there's no signal. Built for the field, proven on the field. Field Snap was developed and tested in harsh mining conditions, where connectivity comes and goes by the minute and dropped bars can cost a whole day's paperwork. Every job and photo saves instantly to your device and syncs automatically the moment you're back online — so underground tunnels, remote pits, dead zones, and patchy coverage don't get in your way. Built offline-first • Create and edit jobs with no signal — they save instantly to your device • Capture photos underground, in remote sites, or on flights — they queue and upload when you reconnect • Sync resumes automatically after dropped connections, low battery, or app restarts — without duplicate jobs or duplicate emails • Smart slow-network detection switches to a limited-data mode so photos still load reliably on a single bar • Get notified when pending syncs finish, fail, or need your attention What you get • Fast job documentation in the field • No photo gallery clutter with work photos • Professional reporting for clients and compliance • Organised job history for future reference • Less administrative overhead day to day • Reliable operation in poor or no-signal conditions Who it's for Field service technicians, maintenance crews, installers, contractors, mining and construction site workers, and anyone doing on-site work who needs reliable records — especially where mobile coverage isn't guaranteed. Field Snap Pro Pro unlocks tools for heavier workloads and richer reporting: • Unlimited jobs • Unlimited photos per job • Address Book — save recipients and pick them when emailing job reports • Generate professional PDF reports for sharing and records • Attach PDF documents (reports, invoices, compliance files) • Job templates for faster, consistent workflows • Priority support • Early access to new features and improvements Subscriptions Field Snap Pro is available as an auto-renewing in-app subscription. Payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription anytime in your Apple ID account settings. Services & data The app uses secure backend hosting and storage (Supabase) and an email delivery provider (Resend) to send job reports. The app does not use AI to process your content. User data is not sold to third parties. Permissions (used only when you take an action that needs them) • Camera — capture job and site photos in the app • Photo Library / Files — attach existing photos or documents to jobs • Location — optionally save your current location on a job report Availability The same core features are available in all supported regions. Regulatory Field Snap is a documentation and productivity tool. It does not provide regulated financial, medical, or legal advice or services. Legal Privacy Policy: https://field-snap.com/PrivacyPolicy Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/