Hotel Effectiveness vs TrayAway Pro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hotel Effectiveness
Optimize labor costs with intelligent scheduling and real-time performance monitoring. Gain full control over wages, overtime, and contractor expenses. This solution helps managers create labor plans based on business drivers and standards, saving hotels an average of 5% on labor costs.
- Labor cost optimization
- Real-time performance monitoring
- Daily labor check-in
- Shift scheduling
- Hotel group summary reports
- Departmental position details
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Hotel Effectiveness is a Labor Management solution that gives you full control over your total labor costs - optimizing for business drivers, wages, productivity, contractors, regulations, overtime, and more. Our intelligent solution enables your managers to create labor plans based upon real business drivers and standards, with intuitive analysis built-in to monitor and improve performance across your hotels. We save hotels 5% or more on labor costs. Maria D’Alessandro, CFO of Hospitality Ventures Management Group Says: “Hotel Effectiveness helps our GMs be more efficient at managing their labor. It gives them the tools they need to control their labor costs and improve house profit.” 2019 Top Rated Labor Management Software by Hotel Tech Report. The Hotel Effectiveness mobile application provides on the go access to functionality that enhances visibility and provides full control of labor costs. HOME PAGE Land into a hotel view and get a snapshot of what is happening with your property along with daily tasks. When managing multiple hotels, you’ll have a snapshot of labor win/loss by hotel. 5 MINUTE DAILY LABOR CHECK-IN **TOP FEATURE** Follow a 5 minute guided tool to create full accountability and transparency of labor costs in real-time down to the line-level manager at every property. As the most popular feature in the system, it is used daily to see hotel performance history as well as performance for the week. SEE WHO’S SCHEDULED View a single day scheduled shifts at a glance. You can also find available staff when you need to fill a shift with access to information such as employees on call, unscheduled or scheduled time off. HOTEL GROUP SUMMARY REPORT View a snapshot of labor win/loss by hotel in hours or wages. You can drill into any day to view the details by position for that hotel. POSITION DETAILS REPORT View a snapshot of labor win/loss by department in hours or wages for a given hotel. You can drill into any day to view the details by position along with all employees and their hours. Note: Mobile application does not include Time and Attendance.
TrayAway Pro
Streamline hotel room service with a one-click system for guests to signal when their meal trays are ready for pickup. This app records delivery, meal completion, and do not disturb times, helping staff manage tray retrieval efficiently and keep hallways clear.
- One-click tray retrieval notification
- Records delivery and meal completion times
- Tracks do not disturb status
- Provides tray locations and activity times
- Reduces hallway clutter
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1-Click Tray Retrieval Bringing modern room service convenience to your guests is a snap with TrayAway. Once a guest has completed their meal, they simply click a TrayAway device to notify hotel staff their tray is ready for retrieval. Delivery, meal completion, and do not disturb times are recorded, providing hotel staff all tray locations and activity times for stress free management. Dirty trays and trolleys cluttering the hallways are now a thing of the past with TrayAway.
Screenshots
Verdict
The clearest difference is rating: Hotel Effectiveness at 4.1 against TrayAway Pro's 3.0. Hotel Effectiveness also leads on ratings volume (23 vs 1) and update cadence (fortnightly vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hotel Effectiveness holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: Hotel Effectiveness has 23 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.
Hotel Effectiveness ships an update fortnightly, TrayAway Pro monthly. The most recent releases landed on September 8, 2026 and September 9, 2026 respectively.
| Parameter | Hotel Effectiveness | TrayAway Pro |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (23 ratings) — better | 3.0 (1 ratings) |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 23 — better | 1 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 45 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Hotel Effectiveness Solutions, LLC | Better Now LLC |
Customer experience
Hotel Effectiveness
TrayAway Pro
In-app purchases
Hotel Effectiveness
No in-app purchases
TrayAway Pro
No in-app purchases







