Comparison

Hotel Effectiveness vs TrayAway Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hotel Effectiveness

Optimize labor costs with intelligent scheduling and real-time performance monitoring. Gain full control over wages, overtime, and contractor expenses. This solution helps managers create labor plans based on business drivers and standards, saving hotels an average of 5% on labor costs.

Highlights
  • Labor cost optimization
  • Real-time performance monitoring
  • Daily labor check-in
  • Shift scheduling
  • Hotel group summary reports
  • Departmental position details
Features
Read full description

Hotel Effectiveness is a Labor Management solution that gives you full control over your total labor costs - optimizing for business drivers, wages, productivity, contractors, regulations, overtime, and more. Our intelligent solution enables your managers to create labor plans based upon real business drivers and standards, with intuitive analysis built-in to monitor and improve performance across your hotels. We save hotels 5% or more on labor costs. Maria D’Alessandro, CFO of Hospitality Ventures Management Group Says: “Hotel Effectiveness helps our GMs be more efficient at managing their labor. It gives them the tools they need to control their labor costs and improve house profit.” 2019 Top Rated Labor Management Software by Hotel Tech Report. The Hotel Effectiveness mobile application provides on the go access to functionality that enhances visibility and provides full control of labor costs. HOME PAGE Land into a hotel view and get a snapshot of what is happening with your property along with daily tasks. When managing multiple hotels, you’ll have a snapshot of labor win/loss by hotel. 5 MINUTE DAILY LABOR CHECK-IN **TOP FEATURE** Follow a 5 minute guided tool to create full accountability and transparency of labor costs in real-time down to the line-level manager at every property. As the most popular feature in the system, it is used daily to see hotel performance history as well as performance for the week. SEE WHO’S SCHEDULED View a single day scheduled shifts at a glance. You can also find available staff when you need to fill a shift with access to information such as employees on call, unscheduled or scheduled time off. HOTEL GROUP SUMMARY REPORT View a snapshot of labor win/loss by hotel in hours or wages. You can drill into any day to view the details by position for that hotel. POSITION DETAILS REPORT View a snapshot of labor win/loss by department in hours or wages for a given hotel. You can drill into any day to view the details by position along with all employees and their hours. Note: Mobile application does not include Time and Attendance.

About

TrayAway Pro

Streamline hotel room service with a one-click system for guests to signal when their meal trays are ready for pickup. This app records delivery, meal completion, and do not disturb times, helping staff manage tray retrieval efficiently and keep hallways clear.

Highlights
  • One-click tray retrieval notification
  • Records delivery and meal completion times
  • Tracks do not disturb status
  • Provides tray locations and activity times
  • Reduces hallway clutter
Features
Read full description

1-Click Tray Retrieval Bringing modern room service convenience to your guests is a snap with TrayAway. Once a guest has completed their meal, they simply click a TrayAway device to notify hotel staff their tray is ready for retrieval. Delivery, meal completion, and do not disturb times are recorded, providing hotel staff all tray locations and activity times for stress free management. Dirty trays and trolleys cluttering the hallways are now a thing of the past with TrayAway.

Screenshots

Hotel Effectiveness4 screens
TrayAway Pro3 screens

Verdict

The call

The clearest difference is rating: Hotel Effectiveness at 4.1 against TrayAway Pro's 3.0. Hotel Effectiveness also leads on ratings volume (23 vs 1) and update cadence (fortnightly vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hotel Effectiveness holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: Hotel Effectiveness has 23 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

Hotel Effectiveness ships an update fortnightly, TrayAway Pro monthly. The most recent releases landed on September 8, 2026 and September 9, 2026 respectively.

Scorecard3 real differences · 7 level
Hotel Effectiveness versus TrayAway Pro: the parameters behind the verdict, then further details
ParameterHotel EffectivenessTrayAway Pro
PriceFreeFree
Rating4.1 (23 ratings) — better3.0 (1 ratings)
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings23 — better1
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.6
Further details — not scored
Size45 MB44 MB
Age rating4+4+
DeveloperHotel Effectiveness Solutions, LLCBetter Now LLC

Customer experience

Hotel Effectiveness

All ratings23 ratings
Positive73.9%
Neutral4.3%
Negative21.7%
Written reviews5 reviews
Positive0.0%
Neutral20.0%
Negative80.0%

TrayAway Pro

All ratings1 ratings
Positive0.0%
Neutral100.0%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral100.0%
Negative0.0%

In-app purchases

None

Hotel Effectiveness

No in-app purchases

None

TrayAway Pro

No in-app purchases

Questions

Is Hotel Effectiveness free?
Hotel Effectiveness is free to download, with no in-app purchases.
Is TrayAway Pro free?
TrayAway Pro is free to download, with no in-app purchases.
Which has better reviews, Hotel Effectiveness or TrayAway Pro?
Hotel Effectiveness is rated higher. Hotel Effectiveness averages 4.1 out of 5 from 23 ratings, while TrayAway Pro averages 3.0 from 1 ratings.
Do Hotel Effectiveness or TrayAway Pro have ads?
Neither Hotel Effectiveness nor TrayAway Pro shows ads.
Which is updated more often, Hotel Effectiveness or TrayAway Pro?
Hotel Effectiveness ships an update fortnightly, and TrayAway Pro monthly. Most recently, Hotel Effectiveness was updated on September 8, 2026 and TrayAway Pro on September 9, 2026.

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