NCRC vs Untangle

This app provides NCRC training participants with all of the tools needed to supplement the in-person training. Here you will find your course manual, additional resources and post-training support. Conflicts arise in every aspect of life—at home and work, in classrooms and communities. When effective communication strategies reveal common ground, people are empowered to overcome differences. The National Conflict Resolution Center (NCRC) provides services and training that transform conflict into resolution. We believe there is a solution to every problem, and we can help you find it.

Untangle is a guided stakeholder mapping tool that helps you analyze conflict with clarity and empathy. Whether you're studying a novel, a real-world dispute, or a situation in your own community, Untangle walks you through three steps: identify who's affected, understand what each person wants and how they feel misunderstood, then map the relationships between them — cooperation, tension, or conflict. The result is a relationship map that makes complexity visible — not to assign blame, but to build understanding. Features • Three-phase guided workflow — situation → perspectives → relationship map • Visual stakeholder map with color-coded relationships and power direction arrows • Phase 2 perspective cards: see what each person wants and how they feel misunderstood • Debrief questions to guide reflection and discussion • Language Supports mode with sentence frames, word bank, and debrief starters for L2 learners • Full English / Spanish bilingual support • Save your map as an image • Works completely offline — no account required, no data collected Developed for use in conflict analysis, peacebuilding education, and dual-language classrooms (grades 4–12 and beyond).