Dictalogic Enterprise vs CallSwitch One

The Dictalogic solution includes tools to customise and manage global dictation systems from a central console. It allows users to dictate via their desktop or mobile devices and for the recorded audio to be assigned and transcribed either by custom speech services or using language models (trained by corpus or text files). Authors can assign these dictations to transcribers who may be located anywhere in the world, in any office or at home. The freedom to dictate from anywhere, on any mobile device, to anyone frees the business user from traditional restrictions. Authors can dictate in the morning from home and have work completed by the time they arrive in the office. Work can be monitored & distributed, 24/7, across departments within global office networks. Key Features: Cloud based solution using Microsoft Azure for resilience and service availability Scalable – number of users or usage Monthly cost per user model (or annual subscription model) - no Hardware costs for customers Full enterprise multi-office feature set – create authors, transcribers, global office pool groups, distribute work from anyone to any office Self-managed - local IT can perform admin functions (alternatively, support packages are available for more comprehensive end-user support) Offline usage is available to provide the ability to cache dictations within the browser when disconnected. Mobile devices can be used to dictate via the App. Integrates (via API) with both legacy hardware as well as 3 rd party applications Industrial Uses : Legal, Medical, Financial, Retail, Call Centre, Police, Manufacturing. Value proposition: The monthly subscription model is £10 per month per user. This includes all support and upgrades for the duration of the agreement. Discounts apply subject to the volume of licences and length of the agreement.

CallSwitch One allows users to take their communications channels with them wherever they go, however they work, and on whatever device they choose. When used in conjunction with a CallSwitch One subscription, the app offers a host of communication and collaboration features within a single, intuitive pane. Make and receive business calls from your landline number, from anywhere, enjoy voice and video conferencing tools, chat with colleagues individually or in groups, with file sharing, voice notes, conversation threads and more, and take your business directory on the road, wherever work takes you. Whatever your business needs, CallSwitch One is built for modern working.