KNOW Tenant vs Nilan User App

KNOW Tenant is a Facility Management App that helps tenants (users) log in requests, maintenance jobs and complaints (including media files such as photos) directly to the Facility’s service management teams, by simply using their mobile phone. The app enables the facility, asset or property management teams to record this entire process and simplifies the tracking and investigation of the tenant’s needs. This allows the service requests to be closed in a swift and timely manner.

If you have connected a Nilan Gateway to your Nilan ventilation unit, heat pump or commercial unit, you can use the Nilan User APP to control and monitor the unit via a smartphone, wherever you are in the world. Some of the many features are for example: • Changing fan speed level • Set the desired room temperature • Receive notifications when filters need to be changed • See any alarms on the unit • View current data and curves on operations • Set humidity control • Set CO2 control * • Switch the after-heating element on / off * • Changing cooling settings * • Changing hot water temperature * • Switching hot water production on and off * • Set the anti-legionella hot water treatment * • User settings for the heat pump * • Changing flow temperature in the underfloor heating * * Does not apply to all models Multiple Nilan units can be connected to the same APP, and multiple users can be connected to the same unit. NB! The Nilan Gateway can be connected to Nilan units with CTS400 and CTS602 controls.