InsurLink vs Relay Payments
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
InsurLink
Access your insurance policy details, ID cards, and important documents on the go. Request policy changes and manage your team's information with secure login options.
- Auto ID Cards
- Policy Details
- Claims Access
- Document Management
- Request Policy Changes
- Face/Touch ID Login
- Offline Auto ID
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The InsurLink mobile app will utilize existing Client Portal functionality, with a focus on providing an enhanced mobile experience. PRODUCT FUNCTIONALITY: • Auto ID Cards • Policies • Claims • Certificates • Documents • My Team KEY FEATURES (OVERVIEW): • Face/Touch ID • Offline Auto ID • Access to Documents • Request policy changes
Relay Payments
This app simplifies payments for truck drivers, allowing them to pay for fuel, lumper fees, scales, and parking reservations digitally. It aims to eliminate the need for cash or checks, offering transparent pricing and discounts at participating merchants.
- Instant digital payments for truckers
- Pay for discounted fuel
- Settle lumper fees at warehouses
- Digital payments for scales
- Locate and reserve truck parking
- Cardless fuel purchases
- Transparent pricing
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Relay's instant digital payments help truck drivers simplify how they pay for discounted fuel, lumper fees, scales, parking reservations, and other OTR expenses. Used by more than 400,000 truck drivers and carriers across the U.S., Relay's solution removes the need for cash or checks to make payments. By downloading the Relay app, truck drivers can find and pay less for fuel at participating merchants, pay lumper fees at more than 90% of warehouses, pay for scales, and locate and book parking spots along their route. PAY LESS FOR FUEL: Instantly use Relay's cardless digital payments to purchase fuel along your route. Relay's innovative payment solution ensures complete pricing transparency, requires no lengthy activations or card applications, and can provide substantial fuel discounts at participating truck stops. PAY LUMPERS: Drivers can save 20+ minutes on the dock and get back on the road faster by using Relay for unloading payments. No more late-night phone calls or lost receipts. Relay removes the need to phone to verify fleet check numbers with dispatchers and gets drivers off the dock and back on the road faster. PAY FOR SCALES: Make digital payments for scales at CAT Scale locations and other merchant locations. PARK YOUR TRUCK: Locate and reserve overnight parking with Relay's GPS-enabled app. You can explore parking along your route, identify locations with open spots, book your reservation, and pay for parking, all from the safety and comfort of your cabin. Relay arms truck drivers with an intuitive mobile app that lets them seamlessly pay for OTR expenses at our merchant partners, secure and pay less for fuel, capture invoices, and save valuable service hours. We are committed to building modern, digital solutions and offering best-in-class 24/7 U.S.- based customer service to help streamline payment processes in an underserved industry. Download the app today. Share your ideas and feedback at info@relaypayments.com.
Screenshots
Verdict
InsurLink and Relay Payments both sit at 4.9 stars, but that hides the real split: 100% of InsurLink's written reviews are positive against 63% of Relay Payments's. InsurLink also leads on iOS requirement (11.0 vs 15.1). Relay Payments's advantage is ratings volume (32K vs 12) and update cadence (every 2 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for InsurLink against 4.8 for Relay Payments. That said, the two scores are not equally well evidenced: Relay Payments has 32K ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 100% of InsurLink's written reviews are positive against 63% of Relay Payments's.
InsurLink ships an update every 2 months, Relay Payments every 2 weeks. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.
| Parameter | InsurLink | Relay Payments |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (12 ratings) — better | 4.8 (32K ratings) |
| Positive reviews | 100.0% of reviews — better | 63.3% of reviews |
| Number of ratings | 12 | 32K — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 28 MB | 97 MB |
| Age rating | 4+ | 4+ |
| Developer | Vertafore Inc. | Relay Payments |
Customer experience
InsurLink
Relay Payments
Bugs and requests
InsurLink
Not enough reviews yet to summarise bugs or requests.
Relay Payments
Reported bugs
3 issues- App freezes and crashes
- Issues with payment processing
- Trouble accessing account information
Requested features
4 requests- Integrate loyalty rewards programs
- Provide more fuel discount options
- Allow bank account/EFT payments
- Improve receipt and transaction history access
In-app purchases
InsurLink
No in-app purchases
Relay Payments
No in-app purchases
Questions
Is InsurLink free?
Is Relay Payments free?
Which has better reviews, InsurLink or Relay Payments?
Do InsurLink or Relay Payments have ads?
Which is updated more often, InsurLink or Relay Payments?
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