Ovation vs Instant Website

Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a 2-question SMS-based survey as a Digital Table Touch™ that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue.

Your website's front desk, in your pocket. Instant Website is the companion app for people who run their site with Instant. Your AI assistant greets every visitor, answers questions, and captures leads around the clock, and this app puts every conversation in your hand the moment it matters. Never miss a customer Get a push notification the moment a visitor starts a chat or submits a form. Open the app, read the conversation, and reply in seconds, even when you're away from your desk. Take over from the AI, anytime Your AI handles routine questions automatically. When a conversation needs a personal touch, tap once to take over and respond yourself. The visitor sees your reply instantly, and you can hand the conversation back to the AI just as easily. One inbox for every site Manage all of your websites from a single, organized inbox. Quickly see unread conversations, waiting visitors, and the latest message at a glance. Know what's working View visitor and traffic analytics for every site with clear metrics and flexible time ranges. Stay on top of your website's performance without opening your laptop. Every contact form, organized Receive new contact form submissions instantly and keep every inquiry neatly organized, so no lead slips through the cracks. Built to feel native Fast, clean, and designed specifically for iOS, with the calm, focused experience you'd expect from an app you check throughout the day. Who it's for Perfect for small business owners, freelancers, agencies, and anyone running a website who wants to turn more visitors into customers without being tied to a computer. You'll need an Instant account and at least one published website to use the app. Create yours at InstantWebsite.com.