Comparison

myExpert vs FirstNet Single Sign

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myExpert

Access help and support for your technology with this app. Manage your protection plan, file claims, track repairs, and chat with experts to troubleshoot device issues. It also provides tips for device setup and upgrades.

Highlights
  • File and track claims
  • Chat with tech experts
  • Troubleshoot device issues
  • Understand protection plan benefits
  • Access tech setup tips
Read full description

Help and support for your technology is just a tap away. The myExpert app provides a seamless way to manage your protection plan and get the most out of your tech. With the myExpert app, you can: FILE CLAIMS · File a claim · Track device repairs and replacements GET SUPPORT · Chat with our team of trained experts · Troubleshoot issues with your mobile device technology UNDERSTAND YOUR BENEFITS & TECH · Easily find your protection plan benefits · Access proactive tips for device setup, OS upgrades, and other relevant topics

About

FirstNet Single Sign

Streamline access to critical public safety applications. Log in once to gain immediate entry to essential tools, saving valuable time and enhancing operational efficiency for verified FirstNet users.

Highlights
  • Single sign-on for multiple apps
  • Quick access to FirstNet Assist
  • Immediate access to FirstNet Central
  • Enhanced security
  • Time-saving login process
Features
Read full description

As a FirstNet public safety professional, you know that every second counts. So why waste time? Save seconds. Save lives. FirstNet SSO lets you focus on work, so you don't have to log in over and over for network and app access. Simply enter your credentials in FirstNet SSO when required to get immediate access to: • FirstNet Assist • FirstNet Central FirstNet SSO is available for use by verified FirstNet users. Requirements for use include: • Valid FirstNet ID • FirstNet Ready™ device or FirstNet Capable® device • FirstNet SIM (FirstNet SIMS are included with FirstNet Ready™ devices.)

Screenshots

myExpert4 screens
FirstNet Single Sign4 screens

Verdict

The call

The clearest difference is rating: myExpert at 4.0 against FirstNet Single Sign's 1.3. myExpert also leads on review sentiment (14% vs 2%). FirstNet Single Sign's advantage is ads (none vs shown) and update cadence (every 3 months vs every 10 months). On price, ratings volume, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myExpert holds the better App Store score, 4.0 against 1.3. Both are backed by a comparable volume of ratings — 72 and 132 respectively. Written reviews point the same way: 14% of myExpert's written reviews are positive against 2% of FirstNet Single Sign's.

UpkeepUpdate frequency

myExpert ships an update every 10 months, FirstNet Single Sign every 3 months. The most recent releases landed on September 8, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
myExpert versus FirstNet Single Sign: the parameters behind the verdict, then further details
ParametermyExpertFirstNet Single Sign
PriceFreeFree
Rating4.0 (72 ratings) — better1.3 (132 ratings)
Positive reviews14.3% of reviews — better2.1% of reviews
Number of ratings72132 — better
Update frequencyEvery 10 monthsEvery 3 months — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.6
Further details — not scored
Size41 MB11 MB
Age rating4+17+
DeveloperCricket Wireless, LLCAT&T Services, Inc.

Customer experience

myExpert

All ratings72 ratings
Positive77.8%
Neutral4.2%
Negative18.1%
Written reviews7 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

FirstNet Single Sign

All ratings132 ratings
Positive6.1%
Neutral1.5%
Negative92.4%
Written reviews47 reviews
Positive2.1%
Neutral0.0%
Negative97.9%

Bugs and requests

myExpert

Not enough reviews yet to summarise bugs or requests.

FirstNet Single Sign

Reported bugs

24 issues
  • 2 factor authentication stuck in a loop
  • App does not send push notifications
  • Single sign on not in notifications list
  • App does not send signal back to website
  • Multiple error messages that don't make sense
Show 19 more
  • Cannot enable push notifications for single sign on
  • App doesn't work
  • Keeps saying something is wrong
  • FirstNet single sign on isn't working
  • Cannot log in to the app
  • SSO doesn't sync or acknowledge sign on
  • App logs itself in but website never syncs
  • Cannot access account because phone number is suspended
  • Authentication server shows phone is locked
  • App doesn't allow push notifications from app settings
  • Cannot access account now
  • App does nothing
  • Cannot log in
  • Interface is trash and not intuitive
  • Does not work
  • Login doesn't take advantage of password vault integration
  • SSO doesn't work after switching back and forth
  • App only acquires email and has user set up password and PIN
  • Cannot log in with Face ID

In-app purchases

None

myExpert

No in-app purchases

None

FirstNet Single Sign

No in-app purchases

Questions

Is myExpert free?
myExpert is free to download, with no in-app purchases.
Is FirstNet Single Sign free?
FirstNet Single Sign is free to download, with no in-app purchases.
Which has better reviews, myExpert or FirstNet Single Sign?
myExpert is rated higher. myExpert averages 4.0 out of 5 from 72 ratings, while FirstNet Single Sign averages 1.3 from 132 ratings.
Do myExpert or FirstNet Single Sign have ads?
myExpert shows ads; FirstNet Single Sign does not.
Which is updated more often, myExpert or FirstNet Single Sign?
myExpert ships an update every 10 months, and FirstNet Single Sign every 3 months. Most recently, myExpert was updated on September 8, 2026 and FirstNet Single Sign on September 21, 2026.

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