WakeMed vs Monarch Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WakeMed
Easily connect with healthcare services, providers, and locations. Find doctors, schedule appointments, get directions, and check wait times for urgent care. Access your health records and virtual care options.
- Find doctors and services
- Schedule appointments
- Turn-by-turn directions
- Check ED/Urgent Care wait times
- Access WakeMed MyChart
- Virtual Urgent Care
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At WakeMed, patients and families are at the heart of everything we do, and the WakeMed All Access app offers easier connection to our services, providers and locations than ever before. Through our app, you can: • Find a doctor or a service • Schedule an appointment • Get turn-by-turn directions from your home or office all the way to your point of care and back to your exact parking spot • Check Emergency Department and Urgent Care wait times • Contact us • Access WakeMed MyChart • Link to delivery resources for pregnant patients • Keep up with the latest news from the only health system based in Wake County and much more • WakeMed Virtual Urgent Care Plus you can get the care you need now, quickly, efficiently and from providers you know and trust by accessing WakeMed Virtual Urgent Care. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care to all – and we look forward to caring for you and your family.
Monarch Connect
This app provides a secure and convenient platform for managing mental health and wellness. It allows users to schedule appointments, connect with care teams via telehealth, and securely handle important documents, all while ensuring HIPAA compliance.
- Manage appointments
- Appointment reminders
- Telehealth video sessions
- Secure document handling
- HIPAA-compliant security
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Welcome to Monarch Connect, Monarch’s secure, easy-to-use app designed to help you take control of your mental health and wellness. Whether you're managing appointments, accessing documents or connecting to your care team, Monarch Connect puts the tools you need right at your fingertips. Monarch Connect features: • Manage appointments with ease Schedule or cancel visits anytime, anywhere. • Stay on track with helpful reminders Get timely alerts so you never miss an appointment. • Connect to telehealth video sessions, directly in the app No separate platform or login required. • Securely handle important documents Review, sign, upload and manage forms from your phone. • Rest easy with top-tier security HIPAA-compliant features keep your health information protected. At Monarch, your mental health is our priority. Monarch Connect gives you the power to take charge of your care - on your terms. Join others already using the app to stay informed, engaged and supported in their care. Download Monarch Connect today and discover a simpler way to manage your wellness.
Screenshots
Verdict
The clearest difference is update cadence: Monarch Connect at fortnightly against WakeMed's every 4 months. Monarch Connect also leads on rating (5.0 vs 4.6) and device support (3 vs 1). WakeMed's advantage is ratings volume (32 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Monarch Connect holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: WakeMed has 32 ratings behind it against 1, so its average is the more settled of the two.
WakeMed ships an update every 4 months, Monarch Connect fortnightly. The most recent releases landed on October 20, 2026 and October 14, 2026 respectively.
| Parameter | WakeMed | Monarch Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (32 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 83.3% of reviews | — |
| Number of ratings | 32 — better | 1 |
| Update frequency | Every 4 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 41 MB | 220 MB |
| Age rating | 12+ | 12+ |
| Developer | WakeMed Health & Hospitals | Monarch (NC) |
Customer experience
WakeMed
Monarch Connect
In-app purchases
WakeMed
No in-app purchases
Monarch Connect
No in-app purchases
Questions
Is WakeMed free?
Is Monarch Connect free?
Which has better reviews, WakeMed or Monarch Connect?
Do WakeMed or Monarch Connect have ads?
Which is updated more often, WakeMed or Monarch Connect?
Other comparisons
