The Review Machine vs Cinquo

The Review Machine The Review Machine puts participating businesses and professionals in control of the review process. The Review Machine allows businesses to request customer reviews at the point of service. Activated users of The Review Machine can send their customers a text or email requesting the customer to submit their review. The Review Machine contains its own built in text and email servers so the business owner's phone number or email address is never seen by the recipient. The activated user can choose up to 3 different review sites to post the customer reviews. Google, Yelp, Facebook and literally hundreds of other industry-specific sites can be used by The Review Machine to post reviews. If the customer is inclined to give a negative review – below 4 stars – the customer is redirected to a form instead of a review site. On this form they can give their contact information and an explanation of why they are dissatisfied. The contents of the form are emailed immediately to the business owner who can contact the dissatisfied customer and attempt to resolve the issue and convert the dissatisfied customer into another 5 Star Review App Features: – Requests reviews through text messages and emails. – Submits customer reviews directly to the review sites chosen by the business or professional using the app. – Contains it's own text and email servers so user's phone number and email address is kept private. – Will not direct a review under 4 stars to review sites. Bad reviews are redirected to a contact form for resolution with business owner. In order to use this application, businesses will need to enroll for activation.

Cinquo is the review management platform local businesses actually use, built for restaurants, hotels, clinics and any group running more than one location. If your Google rating matters to your business, this is the tool. You don't lose customers over one bad review. You lose them when the reviews that matter go unanswered, your rating quietly slips, and nobody has a clear plan to fix it. Cinquo gives you the KPIs and workflows that actually move your Google Maps reputation. WHAT MAKES CINQUO DIFFERENT Your Real Rating Google Maps rounds your score up or down. Cinquo shows your true, unrounded rating, so you always know where you actually stand and catch reputation drops early. A clear path to 5 stars Our goal calculator tells you exactly how many 5-star reviews you need to hit your next milestone. No guessing, no hoping. Reply fast, keep your voice CINTIA, our AI, reads every review and drafts a reply in your tone, using your templates. You approve before anything goes out. Cinquo never auto-posts on your behalf. Collect reviews where it counts Unlimited personalized QR codes, per location, per table or per employee, so customers can leave a review in seconds. Assign a QR to a specific team member and see exactly how many reviews they bring in, and at what rating. Flag removable reviews Cinquo's built-in detector flags reviews that break Google's policies, so once you report them, they come down within hours instead of sitting there for weeks. Share reviews on social media in two taps Turn a great review into a shareable graphic for Instagram in seconds. Pick a template, edit the text, choose what to show, even change the colors. No design skills needed. Built for chains, franchises and groups Delegated Users let local managers handle their own reviews and see their own location's metrics. You keep brand consistency and centralized reporting for HQ. Your whole team, measured for real Compare locations, spot who's falling behind and who's crushing it, and bring real numbers to the meetings that matter, not pretty reports nobody opens again. More power on the web Sign up in the app and you also get access to our web platform, with AI-generated review summaries, custom QR creation, delegated user management, and deeper filtering across all your reviews. WHO CINQUO IS FOR Restaurants, restaurant groups, hotels and hotel chains, clinics, franchises, and any physical-location business that depends on what people say about it on Google. Trusted by 1,100+ active customers across 5 continents, with a 4.9-star average rating and thousands of locations managed every day. Connect your Google Business Profile and stop losing customers to a review nobody answered in time.