Workcloud Docs vs StoreForce

Zebra Workcloud Docs offers retailers a secure, centralized way to access and archive documents with version control and hierarchical permissions. Instead of losing valuable time searching for documents in 3rd-party document storage solutions, you can now store, search, and access all corporate documents in a user-friendly system within the Workcloud platform. Corporate stakeholders can add and update documents, enabling store managers and associates to view them in real-time. With Document Repository, all documentation is available in one location, including SOPs, training documentation, and compliance and regulation documentation. These documents can be linked to tasks and other communications within the Reflexis ONE platform and can be added, edited, or downloaded from a mobile or desktop device. Document Repository enables you to create document categories by subject or hierarchy. On each document or document category, you can dictate: • Document permissions • Reviewers and approvers • Notification types • Version controls Ensure that everyone can easily access documents relevant for their role—and that no one accidentally edits or deletes the wrong document.

StoreForce provides a clear, consistent and user-friendly platform for every task - from complex corporate initiatives to simple to-do items. Each assigned task appears in a personalized dashboard with a priority level so associates know exactly how to organize their time. Field and corporate leaders can balance the flow of work week-to-week so no store team is overloaded. Task Management Advanced tools to forecast, assign and track work more efficiently Store Audit Translating store visits into actionable tasks Communications Personalized content to engage and inform your associates Help Ticketing Solve problems in real time for your stores, routing tickets to the group that can best provide assistance