Comparison

Resideo Technician vs Friedrich

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Resideo Technician

This app streamlines the installation and configuration of HVAC and security products from specific brands. It allows professionals to securely connect to devices, verify functionality, and manage customer registrations. Additionally, it provides access to technical resources and company installation data.

Highlights
  • Simplify installation and configuration
  • Securely connect via Bluetooth, Wi-Fi, or QR code
  • Verify device functionality
  • Invite customers for registration
  • Access tech tips and training guides
  • Browse replacement parts catalog
  • Track device installations
Features
Read full description

The Resideo Technician app serves as a primary tool of engagement for HVAC and Security professionals when working with Resideo, Honeywell Home, and First Alert products. The app simplifies installation and configuration for a range of products, including: • T Series thermostats: T5, T6 Pro, T9, T10 Pro, and T10+ Pro • L Series water products: L1, L2, and L5 • VX1 doorbell • Pro Series Panel Use the app to securely connect to these devices via BluetoothTM, Wi-FiTM or QR code, configure device ISU settings, verify the devices are functioning correctly, and invite your customers to complete registration to the device on their homeowner app. Additional benefits include: • Easily access tech tips, featured products, training guides, videos, and Resideo Academy • Access Resideo's catalog of replacement parts • Know where devices have been installed by associating them to your company's Resideo Technician account • If your company is subscribed to Pro-IQTM Services, activate our in-app branding service (Pro-IQ EssentialsTM) by inviting homeowners to register and connect their devices

About

Friedrich

This app simplifies HVAC system installation, service, and troubleshooting for contractors. It offers Bluetooth connectivity for setup, diagnostics, and access to technical support resources like manuals and parts lists. Track warranty information and research rebates and financing options.

Highlights
  • Bluetooth setup for HVAC systems
  • Remote monitoring of operating parameters
  • Alarm diagnosis and history
  • Access to installation instructions and manuals
  • Parts list search
  • Warranty tracking and certificate sharing
  • Rebate and financing research
Features
Read full description

We’ve Designed Friedrich for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app. Whether you’re on a residential service call or installing 40 units at a major site, the free Friedrich Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever. With Friedrich for Contractors and eligible air systems, you can easily: Install - Set up systems quickly and easily with the new Bluetooth® setup - Monitor operating parameters from your phone while charging outdoor units - Verify system setup with access to system operating status - Quickly check for alarms Service - Diagnose active alarms and alarm history - Check system operating status - Easy step-by-step parts replacement and system setup The Friedrich for Contractors app also offers powerful support for all of our air products, with a new Product Technical Support design that is easier to use and more accurate than ever: - Access installation instructions - Search parts lists - Download manuals - View tech sheets - Research consumer literature Track Warranty information - Scan and confirm model and ownership details - Check warranty status and share HVAC systems warranty certificate Research - Find up-to-date rebate information - Research financing options - Offer extended warranty - Confirm AHRI information and certification for HVAC systems

Screenshots

Resideo Technician4 screens
Friedrich4 screens

Verdict

The call

Resideo Technician and Friedrich both sit at 4.6 stars, but that hides the real split: 13% of Resideo Technician's written reviews are positive against 0% of Friedrich's. Resideo Technician also leads on ratings volume (315 vs 56) and device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Resideo Technician against 4.6 for Friedrich. That said, the two scores are not equally well evidenced: Resideo Technician has 315 ratings behind it against 56, so its average is the more settled of the two. Written reviews are what separate them: 13% of Resideo Technician's written reviews are positive against 0% of Friedrich's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 9, 2026 and November 6, 2026 respectively.

Scorecard3 real differences · 7 level
Resideo Technician versus Friedrich: the parameters behind the verdict, then further details
ParameterResideo TechnicianFriedrich
PriceFreeFree
Rating4.6 (315 ratings) — better4.6 (56 ratings)
Positive reviews12.5% of reviews — better0.0% of reviews
Number of ratings315 — better56
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size166 MB120 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.Rheem Manufacturing Company

Customer experience

Resideo Technician

All ratings289 ratings
Positive90.7%
Neutral1.0%
Negative8.3%
Written reviews8 reviews
Positive12.5%
Neutral0.0%
Negative87.5%

Friedrich

All ratings56 ratings
Positive89.3%
Neutral3.6%
Negative7.1%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Resideo Technician

No in-app purchases

None

Friedrich

No in-app purchases

Questions

Is Resideo Technician free?
Resideo Technician is free to download, with no in-app purchases.
Is Friedrich free?
Friedrich is free to download, with no in-app purchases.
Which has better reviews, Resideo Technician or Friedrich?
Resideo Technician is rated higher. Resideo Technician averages 4.6 out of 5 from 315 ratings, while Friedrich averages 4.6 from 56 ratings.
Do Resideo Technician or Friedrich have ads?
Neither Resideo Technician nor Friedrich shows ads.
Which is updated more often, Resideo Technician or Friedrich?
Resideo Technician ships an update monthly, and Friedrich monthly. Most recently, Resideo Technician was updated on November 9, 2026 and Friedrich on November 6, 2026.

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