SMART vs Unifi UC

SMART SD mobile app is designed on a collaboration model that connects people, tools, process and automation into a modernise transparent workflow. The transparency tightens the feedback loop, improves information sharing and enhances collaboration with Service Delivery team, allowing user accessing realtime status, receiving major notification and seamless communication with Timeline chats.

Unifi UC is the mobile application for the Unified Communications Solution, designed to help businesses manage incoming and outgoing business calls using one official business number. With Unifi UC, authorized employees can answer business landline calls on their mobile devices. This helps businesses stay reachable even when staff are working remotely or away from the office. Incoming calls to the business number can ring on multiple authorized users, reducing missed calls and improving customer responsiveness. Outgoing calls made through the app display the official business number, ensuring customers always recognize the business they are communicating with. Unifi UC is built for small and growing businesses that require a simple and practical way to manage calls without relying on personal mobile numbers. Key features: • Answer business landline calls on mobile devices • Make outgoing calls using the official business number • Support multiple authorized users on one business line • Transfer calls between authorized users • Stay reachable while working remotely Prerequisite: • This app is exclusively available to customers with an active TM Unified Communications Solution (UCS) subscription. Login credentials are provided upon service activation.