OneDirect vs Chat360
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OneDirect
This platform helps Indian brands enhance their customer experience management. It offers a suite of tools designed to address customer service challenges and improve brand perception.
- Customer Experience Management
- Brand Support Tools
- Market Leader Solutions
- Customer Service Enhancement
- Product Implementation
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OneDirect was launched in 2009 with the purpose of helping Indian brands overcome challenges they faced with respect to Customer Experience Management. OneDirect has evolved as a pioneer in the CEM space with a suite of world-class products that have been implemented by revered market leaders. This validation has strengthened our position as front runners in customer experience.
Chat360
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We help you resolve challenges in conversations, engagements & targeted marketing! helps companies of all sizes to skyrocket their conversions by building intelligent human alike conversations throughout the customer journey. - Build, Design, or Choose an industry-specific template. - All Drag and Drop! No coding skills required! - Build intuitive chatbots for various platforms including WhatsApp. Build one for your business or request a free demo! -> www.chat360.io
Screenshots
Verdict
The clearest difference is update cadence: Chat360 at every 9 days against OneDirect's every 2 months. OneDirect's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OneDirect ships an update every 2 months, Chat360 every 9 days. The most recent releases landed on October 17, 2026 and October 27, 2026 respectively.
| Parameter | OneDirect | Chat360 |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | — |
| Update frequency | Every 2 months | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 22 MB | 66 MB |
| Age rating | 4+ | 17+ |
| Developer | ODCEM TECHNOLOGIES PRIVATE LIMITED | Excell Technology Ventures Private Limited |
In-app purchases
OneDirect
No in-app purchases
Chat360
No in-app purchases
