Orange Support vs TRUMPF Visual Assistance
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Orange Support
Access service history, warranty details, and live video conferencing with engineers. This business tool provides a centralized hub for media resources and support.
- View service history
- Access warranty information
- Live video conferencing with engineers
- Access media resources
- Centralized support hub
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Mazak Orange Support allows you to quickly view Service History, Warranty Information, Live Video Conferencing with Mazak Engineers and access to media resources all in one place.
TRUMPF Visual Assistance
This app connects users with service engineers remotely to diagnose and resolve machine issues quickly. It facilitates troubleshooting through audio, image, and video sharing, along with real-time image editing and a chat function.
- Audio, image, and video file recording and exchange
- Real-time image editing with transmission
- Chat function for communication
- Remote service engineer connection
- Faster troubleshooting
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Every minute counts when a machine is down. With TRUMPF Visual Assistance, TRUMPF has developed an innovative tool which makes troubleshooting even faster. TRUMPF Visual Assistance enables you to bring our service engineer to your machine. In this way, even complex cases can be solved without on-site service missions. Features of the TRUMPF Visual Assistance app: - Recording and exchange of audio, image and video files - Editing of images with real time transmission - Chat function for communication purposes
Screenshots
Verdict
The clearest difference is rating: Orange Support at 5.0 against TRUMPF Visual Assistance's 3.7. Orange Support also leads on iOS requirement (15.1 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Orange Support holds the better App Store score, 5.0 against 3.7. Both are backed by a comparable volume of ratings — 3 and 3 respectively.
Orange Support ships an update every 6 weeks, TRUMPF Visual Assistance every 2 months. Both last shipped on November 3, 2026.
| Parameter | Orange Support | TRUMPF Visual Assistance |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 3.7 (3 ratings) |
| Number of ratings | 3 | 3 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 43 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | Mazak Optonics Corporation | TRUMPF GmbH & Co. KG |
Customer experience
Orange Support
TRUMPF Visual Assistance
In-app purchases
Orange Support
No in-app purchases
TRUMPF Visual Assistance
No in-app purchases
Questions
Is Orange Support free?
Is TRUMPF Visual Assistance free?
Which has better reviews, Orange Support or TRUMPF Visual Assistance?
Do Orange Support or TRUMPF Visual Assistance have ads?
Which is updated more often, Orange Support or TRUMPF Visual Assistance?
Other comparisons
