Augmenticon SHARE vs Zeppelin Remote Service

(Radio-)Pharmaceuticals are precious, and their manufacture is a combination of highly skilled staff and a machine park, which is complex and operating under challenging conditions. Every step is heavily regulated by governmental bodies and every operator mistake as well as every equipment malfunction has the potential to lead to a considerable paper trail to document deviations or to even ruin an entire batch of product. With the Augmenticon SHARE App you enable your smart phone or tablet to connect to the Augmenticon SHARE network combining a strong communication platform with augmented reality features and an easy and compliant documentation tool. Within seconds you can connect with internal or external experts to: - Let them see what you see. - Let them hear what you hear. - Obtain their expert advice by means of augmented reality features or instant sharing of supporting materials (3D models, PDF documents, videos, graphics, pictures). - Let them monitor real time how you reduce their advice to practice. - Let them document the case in a cGMP compliant manner. Whenever you need a second pair of eyes and ears use your smart phone or tablet to connect to Augmenticon SHARE and an expert is readily available whatever the case may be: - To double-check critical steps of the process before you move on. - To support you in troubleshooting. - To guide you through a process in case you are still a learner. And even if you don’t need the expert but just a document without leaving your workplace (cleanroom etc.) ... Augmenticon SHARE is your support platform to provide these files when- and wherever needed.

Zeppelin Remote Service allows remote maintenance of engines and systems worldwide, at any time and from anywhere in the world - even in regions where service calls cannot be made at short notice. In the event of an emergency, the problem description, photos and videos can be exchanged via the chat platform. The chat features and video calls with AR capabilities enable remote fault diagnosis of machines, systems or devices. Service technicians can access systems without being physically present and call in additional experts as needed. If necessary, a service call is triggered. Thanks to the preparation and troubleshooting that has already been carried out, deployment times can be made more efficient and significantly reduced. The application has many features: -Real-time troubleshooting and resolution support -Knowledge building and transfer through documented troubleshooting -Reduce diagnostic costs -Easier communication (audio, video, text) -Bilingual user interface (German/English)