Help Desk Prosone vs My Technical Assistance
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Help Desk Prosone
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Ahora es más fácil estar en contacto con nosotros. Con la nueva aplicación de HelpDesk desde tu Smartphone puedes observar el estado de tus casos, crear un nuevo caso, darle seguimiento a los casos que ya tienen un ticket e interactuar con nuestro técnico desde cualquier lugar y cuando lo desees. Recuerda confirmar tú caso una vez sea resuelto y este cerrado.
My Technical Assistance
Manage all aspects of technical assistance for appliances and electronics. Track service orders, customer information, estimates, and payments efficiently. Generate professional documents and communicate directly with clients.
- Service order scheduling with status tracking
- Customer and technician management
- Estimate and payment tracking
- Document generation and sharing
- Automatic service price calculation
- Technician commission calculation
- Financial reports
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Complete system for technical assistance with cell phones, TVs, washing machines, home appliances, and much more. Manage your service orders easily and professionally while maintaining full control over customers, estimates, services, and payments — all in one app. Main features: - Schedule * With status (Scheduled / Confirmed / Completed / Canceled) * Link customer / technician / service order - Orders / Budget * Add discounts / other values * Payment * Observation fields * Photos * Generate order or budget documents and send via email or WhatsApp * Send amounts directly to the customer’s WhatsApp - Receivables - Payables - Customer * Complete customer data * Multiple phone / email / address entries - Services * Automatic sale price calculation based on cost and margin - Technician * Commission calculation - Reports **Privacy Policy:** https://www.rtmtag.com/page/privacy-policy **Terms of Use:** https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is in-app purchases: Help Desk Prosone at none against My Technical Assistance's 3. Help Desk Prosone also leads on ads (none vs shown) and update cadence (every 3 weeks vs every 5 months). On price, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. My Technical Assistance sells 3 in-app purchases, starting at $1.99 per month. Help Desk Prosone asks for nothing beyond the download.
Help Desk Prosone ships an update every 3 weeks, My Technical Assistance every 5 months. The most recent releases landed on October 26, 2026 and October 30, 2026 respectively.
| Parameter | Help Desk Prosone | My Technical Assistance |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (1 ratings) — better |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | — | 1 — better |
| Update frequency | Every 3 weeks — better | Every 5 months |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | — | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 55 MB | 24 MB |
| Age rating | 4+ | +4 |
| Developer | Prosone, S.A. | Regis Teixeira Magnus |
In-app purchases
Help Desk Prosone
No in-app purchases
My Technical Assistance
- Monthly Subscription$1.991 Month
- Quarterly Subscription$3.993 Months
- Annual Subscription$14.991 Year
Questions
Is Help Desk Prosone free?
Is My Technical Assistance free?
Do Help Desk Prosone or My Technical Assistance have ads?
Which is updated more often, Help Desk Prosone or My Technical Assistance?
Other comparisons
