BookOne Orbit vs Agent.

BookOne is a complete Booking Origination and Management System. BookOne is for the Hospitality Industry to capture booking journey of the guest for the Hotel, Motel, Back Packers, Service Apartment, Vacation Rental, Guest Room and Owner Occupied properties. Enrich and Ensure Guest’s booking experience with personalised, interactive real time notifications. A Property/Hotel Management System having own booking engine plus integration with the hotel booking websites, major OTAs ( Online Travel/Booking Engines ) to manage effectively Rates, Availability, Processing Payments of Virtual, Credit and Debit Cards with PCI Compliant Payment Processors. This also covers Accounting and Expense Management to optimize the operational efficiency.

MyGateway Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow instance or later.