Comparison

Ooma Connect vs FE Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ooma Connect

Manage your Ooma Connect hardware and services with this companion app. Access installation guides, monitor device status and connectivity, and view detailed adapter information. It also provides real-time and historical signal strength data.

Highlights
  • Installation guides
  • Device status monitoring
  • Connectivity status
  • Connect 460 Adapter details
  • Real-time signal strength
  • Historic signal strength
Read full description

The Ooma Connect app is a companion for the Ooma Connect hardware and services. Login with your Ooma Office admin (not end user/extension) credentials. Use Ooma Connect app to access: -easy to follow installation guides -status and connectivity of your devices -advanced details about Connect 460 Adapter -signal strength information in the real time and in a historic perspective -traffic usage (coming soon) -our friendly and helpful Customer Support More changes and improvements are coming soon. Please email to office-app-feedback@ooma.com if you have suggestions or ideas on how to make this app better. P.S. You can't make calls with Ooma Connect app. Please download Ooma Office or Ooma Residential apps for calling purposes. P.P.S In some of our manuals the app may be referenced as "Ooma Office Administrator app". We have shorten and updated the name to better describe current functionality.

About

FE Connect

Enhance service for connected Franklin Electric products with this app. It offers remote monitoring, troubleshooting, and secure temporary access for expert support, streamlining installations and repairs. Get real-time logs, firmware updates, and commissioning reports from your mobile device.

Highlights
  • Remote product monitoring and troubleshooting
  • Secure temporary access for expert support
  • Real-time logs and commissioning reports
  • Over-the-air firmware updates
  • Template creation for configuration saving
  • Intuitive setup and navigation
Features
Read full description

FE Connect enables onsite connectivity along with virtual collaboration and support, enhancing the way you service Franklin Electric products from your handheld device. Using intuitive setup features – as well as real-time logs and monitoring – FE Connect allows you to support any Franklin Electric product equipped with wireless connectivity. You can monitor and troubleshoot products, minimizing hands-on interaction with the drive or protection device. And now, FE Connect offers even more interactive support via the app’s One-to-One™ tool. This new feature allows you to easily and securely give support team members temporary access privileges via one of two modes: Handoff for real-time programming access or View Only for read-only capabilities. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster. Discover intuitive setup and navigation for your Franklin Electric products: - Pairs quickly with compatible drives and protections - Startup is simple with in-app guidance - Access over-the-air firmware updates for effortless upgrades Quickly service more jobs: - Create and manage templates to easily save and load configurations from one installation to the next - Save connected devices and manage locations to quickly reconnect Access local monitoring & unlock full-view logs and reporting: - Get real-time product status - Conveniently collect auto-generated commissioning reports and time-stamped logs Get expert support how you need it: - With FE Connect’s One-to-One service feature, installers can give temporary access to Franklin Electric’s support team or their own internal experts for real-time, live support. - Additional in-app support tools troubleshoot potential issues and recommend corrective actions – no internet connection required - Email serves as a pre-call reporting, streamlining troubleshooting when contacting Franklin Electric Support Refer to your Franklin Electric Product Owner’s Manual for details and safety information regarding access. Connect with us! Like us on Facebook: https://www.facebook.com/franklinwater/ Follow us on LinkedIn: https://www.linkedin.com/company/franklin-electric/ Follow us on Instagram: https://www.instagram.com/franklin.water/ Privacy Policies & Terms of Use: https://franklin-electric.com/policies/ -- Franklin Electric is a global leader in the engineering, manufacturing and distribution of products and systems focused on the movement and management of water. We offer pumps, motors, drives, and controls for use in a wide variety of agricultural, commercial, industrial, mining, municipal, and residential applications.

Screenshots

Ooma Connect4 screens
FE Connect4 screens

Verdict

The call

Ooma Connect and FE Connect are too close to call on the numbers: across 9 compared parameters — price, rating, ratings volume and update cadence among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ooma Connect holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 19 and 7 respectively.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 9, 2026 and July 7, 2026 respectively.

ScorecardNo meaningful differences
Ooma Connect versus FE Connect: the parameters behind the verdict, then further details
ParameterOoma ConnectFE Connect
PriceFreeFree
Rating4.6 (19 ratings) — better4.4 (7 ratings)
Positive reviews—50.0% of reviews
Number of ratings19 — better7
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size23 MB73 MB
Age rating4+4+
DeveloperOoma Inc.Franklin Electric Co., Inc.

Customer experience

Ooma Connect

All ratings19 ratings
Positive89.5%
Neutral5.3%
Negative5.3%

FE Connect

All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

Ooma Connect

No in-app purchases

None

FE Connect

No in-app purchases

Questions

Is Ooma Connect free?
Ooma Connect is free to download, with no in-app purchases.
Is FE Connect free?
FE Connect is free to download, with no in-app purchases.
Which has better reviews, Ooma Connect or FE Connect?
Ooma Connect is rated higher. Ooma Connect averages 4.6 out of 5 from 19 ratings, while FE Connect averages 4.4 from 7 ratings.
Do Ooma Connect or FE Connect have ads?
Neither Ooma Connect nor FE Connect shows ads.
Which is updated more often, Ooma Connect or FE Connect?
Ooma Connect ships an update every 2 months, and FE Connect every 2 months. Most recently, Ooma Connect was updated on September 9, 2026 and FE Connect on July 7, 2026.

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