Comparison

NEPViewer vs TSUN Smart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NEPViewer

Monitor your BDM micro inverter system in real-time. Track system output and energy harvest, or view installed systems and their performance. Requires registration on the NEPViewer website.

Highlights
  • Real-time system monitoring
  • Track energy harvest
  • View installed systems
  • Check system performance
  • Multi-language support
Features
Read full description

NEPViewer provides real-time monitoring for BDM micro inverter systems from Northern Electric & Power Inc. (NEP) - End user can easily check on system output and energy harvest - Installer can check a list of systems installed and performance A username and password from https://www.nepviewer.com is required. User of this APP needs to register on the NEPViewer website first. NEPViewer supports multiple languages including English, Spanish, German, French, Portuguese, Polish, Japanese and Chinese.

About

TSUN Smart

Monitor your solar power plants and devices from your mobile. Track real-time and historical generation data, calculate yield, and visualize individual panel performance with a custom layout.

Highlights
  • Manage multiple solar plants
  • Add and configure devices
  • View real-time generation data
  • Review historical generation data
  • Calculate solar yield
  • Build solar panel layouts
  • Monitor individual panel performance
Features
Read full description

TSUN Smart is a solar plant mornitoring application used by endusers or installers for TSUN products. You are able to manage different plants, add devices, configure the devices in batch, review real-time and historic generation data as well calculate your yield on your mobile phone. In addition, you are able to build a layout of your solar panels and mornitor the perfomance of each panel individually.

Screenshots

NEPViewer4 screens
TSUN Smart4 screens

Verdict

The call

The clearest difference is rating: TSUN Smart at 5.0 against NEPViewer's 2.7. NEPViewer's advantage is update cadence (every 3 weeks vs every 6 weeks) and ratings volume (3 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TSUN Smart holds the better App Store score, 5.0 against 2.7. Both are backed by a comparable volume of ratings — 3 and 1 respectively. Written reviews point the same way: 14% of NEPViewer's written reviews are positive against 18% of TSUN Smart's.

UpkeepUpdate frequency

NEPViewer ships an update every 3 weeks, TSUN Smart every 6 weeks. The most recent releases landed on September 22, 2026 and September 20, 2026 respectively.

Scorecard3 real differences · 7 level
NEPViewer versus TSUN Smart: the parameters behind the verdict, then further details
ParameterNEPViewerTSUN Smart
PriceFreeFree
Rating2.7 (3 ratings)5.0 (1 ratings) — better
Positive reviews14.3% of reviews18.1% of reviews — better
Number of ratings3 — better1
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size62 MB69 MB
Age rating4+4+
DeveloperNorthern Electric & Power IncTSUNESS Co., Ltd

Customer experience

NEPViewer

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews56 reviews
Positive14.3%
Neutral26.8%
Negative58.9%

TSUN Smart

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews72 reviews
Positive18.1%
Neutral11.1%
Negative70.8%

User reviews

NEPViewer

From 3 App Store ratings

What we love

  • 👍 Intuitive and easy to use (some users)
  • ✨ Modern look and feel (some users)
  • ✅ App does what it's supposed to (sometimes)

Room to improve

  • 🐛 Frequent crashes and closing
  • ❌ Login and password reset issues
  • 📉 Inaccurate or delayed data
  • 🚫 Loss of important features (panel view, daily graphs)
  • 🖥️ Poor iPad/landscape support

TSUN Smart

From 1 App Store ratings

What we love

  • 👍 Easy setup and installation process
  • 📊 Clear and intuitive user interface
  • 🔌 Simple WiFi connection to inverters
  • ⚡ Real-time energy production monitoring
  • 🎯 Straightforward configuration with serial numbers

Room to improve

  • 🐛 Frequent server outages and disconnections
  • 🐛 Missing data and incomplete daily records
  • 🌐 Poor German translation with numerous errors
  • ⏱️ Slow app performance and sluggish updates
  • 📉 Data synchronization delays (15-30 minutes)

Bugs and requests

NEPViewer

Reported bugs

12 issues
  • App closes immediately on launch/login
  • Blank error box when resetting password
  • App offline frequently
  • Inaccurate wattage readings
  • Cannot connect to all inverters
Show 7 more
  • Serial number error during inverter pairing
  • Display issues on iPad (white screen, cut-off content)
  • App crashes after iOS updates
  • Network anomaly errors
  • Login issues after updates
  • Data not refreshing or delayed
  • App requires daily reinstallation to view data

Requested features

7 requests
  • Restore panel performance view
  • Restore daily/hourly graphs and curves
  • Improve iPad/landscape mode support
  • Better customer support
  • Option to stay logged in
Show 2 more
  • More accurate real-time data
  • Improve scaling of axes in graphs

TSUN Smart

Reported bugs

15 issues
  • Server connection failures preventing data display
  • Missing daily energy data in monthly summaries
  • Incorrect total energy calculations
  • Data frozen or not updating in real-time
  • App crashes or fails to load
Show 10 more
  • Verification code not sent during registration
  • Inverter configuration mode issues
  • Smart Meter integration causing system type changes
  • Synchronization problems with multiple micro-inverters
  • Daily counter resets losing historical data
  • Inconsistent power readings between panels on same roof
  • Connection drops between 12-13 hours daily
  • Data not recorded after app updates
  • Inverter shows offline despite active production
  • Micro-inverter pairing failures

Requested features

12 requests
  • Display daily peak power values consistently
  • Real-time data updates on demand (pull-to-refresh)
  • Export data in CSV format
  • Show maximum inverter capacity information
  • Email and push notifications for alerts
Show 7 more
  • Ability to adjust power limits directly in app
  • Display current firmware version
  • Monthly and yearly energy generation summaries
  • Larger chart labels and improved layout
  • Support for 5GHz WiFi networks
  • Improved German language translation
  • Better error messages and user guidance

In-app purchases

None

NEPViewer

No in-app purchases

None

TSUN Smart

No in-app purchases

Questions

Is NEPViewer free?
NEPViewer is free to download, with no in-app purchases.
Is TSUN Smart free?
TSUN Smart is free to download, with no in-app purchases.
Which has better reviews, NEPViewer or TSUN Smart?
TSUN Smart is rated higher. NEPViewer averages 2.7 out of 5 from 3 ratings, while TSUN Smart averages 5.0 from 1 ratings.
Do NEPViewer or TSUN Smart have ads?
Neither NEPViewer nor TSUN Smart shows ads.
Which is updated more often, NEPViewer or TSUN Smart?
NEPViewer ships an update every 3 weeks, and TSUN Smart every 6 weeks. Most recently, NEPViewer was updated on September 22, 2026 and TSUN Smart on September 20, 2026.

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