SGN Connect vs MSP Process
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SGN Connect
This app automatically finds the nearest and fastest network connection for secure, private, and protected communication. It enables encrypted data transfer and access to private cloud services and office locations globally.
- Automatic network location identification
- Encrypted communication
- Device and activity privacy
- Threat protection
- Access to private cloud services
- Secure access to datacenters and offices
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SGN Connect requires an active SGN subscription and cannot be used standalone. Please consult your IT Administrator with any questions. The SGN Connect app will automatically identify the nearest and fastest Secure Global Network (SGN) location. Once connected, all communication will be encrypted, device and activity will be hidden for privacy, and the data and device protected against threats. The SGN Connect app also secures communication and enables access to private cloud services, datacenters, and office locations around the globe.
MSP Process
Facilitates end-user verification, rapid ticket creation, and scheduling through multiple communication channels like SMS, chat, and email. The mobile technician app ensures seamless and secure communication within a managed environment.
- Multi-channel communication (SMS, chat, email, phone, push)
- End-user verification
- Rapid ticket creation and response
- Scheduling capabilities
- Secure, integrated managed environment
- Mobile technician communication
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Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling. Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.
Screenshots
Verdict
The clearest difference is rating: MSP Process at 5.0 against SGN Connect's 4.2. MSP Process also leads on update cadence (fortnightly vs every 2 months). SGN Connect's advantage is ratings volume (9 vs 2). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MSP Process holds the better App Store score, 5.0 against 4.2. Both are backed by a comparable volume of ratings — 9 and 2 respectively. Written reviews split almost evenly too, at 100% and 100% positive.
SGN Connect ships an update every 2 months, MSP Process fortnightly. The most recent releases landed on September 12, 2026 and September 3, 2026 respectively.
| Parameter | SGN Connect | MSP Process |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (9 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 100.0% of reviews | 100.0% of reviews |
| Number of ratings | 9 — better | 2 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 25 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | Todyl Inc. | MSP Process |
Customer experience
SGN Connect
MSP Process
In-app purchases
SGN Connect
No in-app purchases
MSP Process
No in-app purchases
