Vertical Booking vs Smartchat by Smartness

The Vertical Booking APP is available for Vertical Booking CRS clients. In order to get the login credentials (username and password), users have to send a request to sales@verticalbooking.com Features on the Vertical Booking App include: 1 - reservations overview 2 - rate management: rates changing day by day, rates changing by grid, 3 - availability management 4 - restrictions management: stop-sale and minimum stay 5 - Sales report by room, channel and product

AI that replies to your guests—anytime, anywhere. Smartchat helps hospitality businesses simplify guest communication. From hotels to vacation rentals, our mobile app puts AI-powered guest messaging in your pocket—so you can handle inquiries quickly and consistently, wherever you are. KEY FEATURES • Unified Inbox – Manage WhatsApp, Booking.com, Airbnb, and email conversations in one place. • AI-Powered Responses – Automatically handle up to 70% of guest questions in 95+ languages. • 24/7 Availability – Ensure instant replies, even when you or your staff are offline. • Push Notifications – Get real-time alerts for new or urgent guest messages. • Team Collaboration – Invite unlimited users with no extra costs. • Adaptive Learning – The AI improves continuously as it learns your preferences. BENEFITS Hospitality businesses using Smartchat report: • Significant time saved on daily communication • Reduced operational costs • Higher guest satisfaction and faster response times WHO IT'S FOR Hotels, B&Bs, vacation rentals, and property managers who want to: • Save time with automation • Improve guest experiences • Reduce costs without reducing service quality WHY SMARTCHAT • Unlimited conversations and team members • Flexible automation levels • PMS integrations available • Secure and enterprise-ready • Automated translations for multilingual communication • Escalation rules and ticket creation SUBSCRIPTION REQUIRED Smartchat requires an active Smartness subscription. Learn more about plans and pricing at smartness.com.