Sunrise Intelligence vs NSMConnect

The Sunrise Intelligence Smart Device and app collect diagnostic data from your wheelchair, transmit that data directly to a web-based server, and update settings within the Smart Device to tailor the data collection to your specific wheelchair. Key Features: • Using Wi-Fi network communication technology, your Sunrise Intelligence Smart Device will transmit diagnostic wheelchair data to the web-based server automatically, as long as the Smart Device has a connection to a Wi-Fi network. • Using Bluetooth communication technology, your Sunrise Intelligence Smart Device will communicate with the Sunrise Intelligence app to provide critical data for monitoring of the wheelchair and assist in trouble shooting. • The diagnostic data collected by the system will provide a historical record to your dealer that will assist them in diagnosing wheelchair issues more efficiently. • The diagnostic data will support the goal of reducing time to resolve wheelchair field issues, reducing overall technician visits, and provide data to improve the user/dealer relationship. • The diagnostic data collected by the Sunrise Intelligence Smart Device will be secure by attaching no client personal data to the diagnostic data and have a limited set of individuals who are granted access to that diagnostic data.

However you choose to connect, you’re in the loop. NSMConnect keeps you close to National Seating & Mobility — the team that keeps you moving — so you always know what’s happening with your equipment and what’s next. From the health of your connected chair, to the status of your order, to the fastest way to reach a real person for service, NSMConnect brings it all together in one simple app. Clarity, confidence, and support whenever you need it. STAY CONNECTED TO NSM Your local branch, customer support, and NSM Remote Service are a tap away. When you have a question or your chair needs attention, reach the right people fast. FIND YOUR NEAREST BRANCH NSMConnect locates the NSM branch closest to you and lets you save a home branch, so help is always easy to find across NSM’s 160+ full-service locations nationwide. TRACK YOUR ORDERS AND REPAIRS Look up where your equipment order or repair stands, see what happens at each step, and get a clearer picture of what’s next — on your time, day or night. KNOW YOUR CHAIR’S HEALTH Pair a compatible wheelchair over Bluetooth to see battery and equipment health at a glance. Works alongside the NSM Sidekick — your power wheelchair’s early warning companion — so small things get caught before they slow you down. GET A HEADS-UP, NOT A SURPRISE NSMConnect gives you a friendly heads-up for the things that matter most: • Routine maintenance — a simple reminder every six months to keep your chair performing at its best. • Low battery health — know early, with plenty of time to plan a replacement on your schedule. • A detected issue — a clear, plain-language message with one easy thing to try, plus exactly when to call. NO ACCOUNT NEEDED Get started right away. NSMConnect is free for NSM clients — no login required. A connected chair is only needed for equipment health monitoring; orders, branch finder, and support work for everyone. NSMConnect keeps communication moving — helping you stay in the loop, stay ahead, and keep rolling with confidence. National Seating & Mobility is the nation’s leading provider of complex rehab technology and accessibility solutions. Learn more at NSM-seating.com.